PPI complaints on the rise following FCA advert, says the FOS


The Financial Ombudsman Service (FOS) has confirmed that complaints about payment protection insurance (PPI) have risen since the launch of the Financial Conduct Authority’s (FCA) awareness campaign in August.

The FOS stated that the number of new enquiries and complaints about PPI during July to September this year were higher by a fifth than in April to June.

However, Charlie Sweeney, lead ombudsman and director of casework for PPI, highlighted that it was too early to tell what the impact

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact [email protected].

You are currently unable to copy this content. Please contact [email protected] to find out more.

To continue reading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: