Aviva
Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers. Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
Brokers express grievances over Aviva’s stance on fleet
Insurer accused of looking to “shed” its fleet business
Insurers call for sensible pricing after results
Most providers see a COR improvement and relatively static GWP figures
Profile: Game of two halves
You could forgive Aviva’s Phil Bayles for feeling sick as a parrot having to take over from the ever-popular Janice Deakin but, despite the challenges, the interim intermediary and partnerships director is hoping to prove he is more than just a…
Aviva's Dominic Clayden appointed as claims chief at QBE
QBE has appointed Dominic Clayden as claims director.
Co-op's GI arm posts improved profit as GWP tumbles by £40m
The Co-operative Group’s general insurance arm made an operating profit before tax of £28.8m in the first half of 2013.
Gallagher's Deakin: the speculation is "going to increase"
Janice Deakin is confident that she joined Arthur J Gallagher (AJG) “at the right time”, although she claims she will always be loyal to Aviva.
Ex-Aviva PI team members launch new MGA
Members of the former Aviva SME professional indemnity (PI) team have launched managing general agency (MGA) Pinpoint Underwriting.
JLT Specialty completes double Nottingham appointment
JLT Specialty Limited has appointed Pardeep Bains and Louise Bilbie to its client service team in Nottingham.
Brokers round on Aviva for "swingeing" approach to fleet
Aviva has been criticised by brokers for assuming a "broad-brush approach" to its commercial fleet business and cutting profitable lines.
Sterling moves for former Aviva account manager
Sterling Insurance has named former Aviva account manager Gerard Hamilton as regional development manager for Scotland.
What The Papers Say: August 2013
Former editor Martin Friel joins the Insurance Age panel this month to review the past month’s stories in general insurance broking.
Aviva’s Spencer promises more efficiency for brokers
Chief executive officer of Aviva UK and Ireland for general insurance, Robin Spencer, has promised brokers more automation and digital methodology to drive efficiency.
Profits up at Aviva as premiums fall
Aviva has revealed a 5% increase in operating profits for its UK general insurance (GI) business to £239m for the first half of 2013.
Aviva to close 13 regional branches
Insurer offers additional onsite underwriters to brokers in affected areas
No rest for the wicked
August is usually when we reach the peak of the silly season (if you take a positive view of it – many would term it the trough).
Ageas appoints Aviva's Middle as partnerships chief
Ageas has named Ant Middle as partnerships director within its retail and distribution division.
Aviva shrinks roles of leading adjusters after broker advice
The roles of the UK's two largest loss adjusters have been cut on Aviva's commercial and specialist property adjuster panels following broker feedback, it has emerged.
Almost 40 jobs at risk as RSA announces plans to "simplify"
Almost 40 RSA members of staff are facing redundancy following the insurer's announcement that it will "reshape" and "simplify" its commercial business.
Second former Brit boss joins Cooter at Covea
Covea Insurance has wrapped up the second of three senior management appointments, Insurance Age can reveal.
Post Intelligence - company profile: Aviva
Produced by Post Intelligence, this comprehensive analyst report highlights Aviva’s performance and strategy.
Willis Networks rebuilds membership
Willis’ networks division has added 12 new members.
Aviva turnaround on branch closures "a slap in the face" for brokers
Brokers have responded to news that Aviva plans to close 13 branches around the country over the next two years.
Aviva to close 13 regional branches
Aviva is to close 13 branches across the UK and replace their service with 50 extra Broker ONsite Underwriting Solutions (BONUS) locations.
Brokers express disappointment over Aviva job cuts and outsourcing plans
Moving claims functions to India may harm the provider’s brand, industry warns