Aviva
Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers. Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
Aviva's UKGI business sees volumes fall as COR improves
Provider is in the early stages of turnaround, says CEO.
Aviva personal lines CUO to make RSA return
Robinson returns to insurer she left in March 2012.
Revolving doors
Unlike football, insurance is a long-term game of strategy, so why is Aviva changing its management at a rate even Chelsea can’t match? Tony Cornell asks
Aviva confirms departure of broker performance director
Sam Hudson to pursue a "completely different opportunity" in insurance.
Takeover rumours
The rumours that pretty much everyone is looking to buy RSA made for an exciting day on the Insurance Age editorial desks this week.
RSA takeover rumours boost share price
Speculation linking RSA with a takeover bid has boosted the insurer’s share price by 3.1p to £1.27 at the close of business on the London Stock Exchange yesterday.
Axa tops Brokerbility survey for 10th consecutive time
Axa has once again topped Brokerbility’s insurer performance survey.
Expertise in Action: Broker: Preferential treatment
Few clients are interested in commission disclosure, however, the issue of preferential treatment for brokers that produce the most business for insurers could soon face regulatory scrutiny.
Video: What the Papers Say latest edition
Marc DonFrancesco, commercial director at Absolute Partnership, joins Insurance Age’s Caitlin Morrison for the latest edition of What the Papers Say.
HSB Engineering takes construction leader from Aviva
HSB Engineering Insurance (HSB), part of Munich Re, has appointed Sam Alcock as construction product leader.
Video: who is the new Aviva CEO?
Attendees at the 2013 Broker Expo South answered questions about the latest developments at Aviva.
Deputy editor’s letter - October 2013
“Aviva really is looking increasingly like the Chelsea of insurance”
Brokers bemused by new Aviva CEO appointment
Brokers have responded with bemusement at the appointment of Maurice Tulloch as the new chief executive officer at Aviva for UK & Ireland general insurance.
Aviva UK and Ireland CEO Spencer to leave at the end of the month
Aviva has confirmed that Robin Spencer, CEO of UK & Ireland GI, will leave at the end of the month to be replaced by Maurice Tulloch, CEO of Aviva Canada.
Aviva warns brokers of panel withdrawal over premium finance
Brokers have been urged to be "suspicious" of Aviva's new stance within personal lines which states that the service Finance from Aviva "must be offered as an option" to clients.
Aviva's Bayles lands full-time I&P role
Aviva's Phil Bayles has been appointed intermediary and partnerships (I&P) director on a full-time basis.
What The Papers Say: September 2013
Michael Gaughan joined Andrew Pearce and Emmanuel Kenning to discuss the spat between Biba and the Law Society over solicitors’ professional indemnity insurance.
Hard to please
You're damned if you do and you're damned if you don't.
Brokers express grievances over Aviva’s stance on fleet
Insurer accused of looking to “shed” its fleet business
Insurers call for sensible pricing after results
Most providers see a COR improvement and relatively static GWP figures
Profile: Game of two halves
You could forgive Aviva’s Phil Bayles for feeling sick as a parrot having to take over from the ever-popular Janice Deakin but, despite the challenges, the interim intermediary and partnerships director is hoping to prove he is more than just a…
Aviva's Dominic Clayden appointed as claims chief at QBE
QBE has appointed Dominic Clayden as claims director.
Co-op's GI arm posts improved profit as GWP tumbles by £40m
The Co-operative Group’s general insurance arm made an operating profit before tax of £28.8m in the first half of 2013.
Gallagher's Deakin: the speculation is "going to increase"
Janice Deakin is confident that she joined Arthur J Gallagher (AJG) “at the right time”, although she claims she will always be loyal to Aviva.