Aviva
Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers. Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
Reportage: Merry Christmas?
It’s been a busy and a tough year for many brokers, but the industry has risen to the challenges and is ready to face big changes on the horizon for next year. Edward Murray reports
Keep calm and carry on
Within the space of 10 minutes yesterday more than 350 jobs were effectively chopped.
Aviva to cut 120 jobs from Sheffield Asprea office
Aviva will cut 120 jobs from the Sheffield office of its claims management service Asprea.
Aviva names Mark Wilson as group CEO
Aviva has unveiled Mark Wilson as its new chief executive officer (CEO) on a basic annual salary of £980,000.
Frontrunner for Aviva top job revealed
Mark Wilson, former chief executive of Asian life insurer AIA, is frontrunner for the chief executive role at Aviva, according to reports.
Aviva reports 97% COR in steady results
Aviva's general insurance business reported a combined operating ratio of 97%, excluding RAC, for the first nine months of 2012, consistent with its 2011 performance.
Products: Aviva adds fleet and PI products to online platform
Aviva has added mini-fleet and professional indemnity (PI) to Fast Trade, its online e-trading platform.
Aviva in £200m household deal with Gallagher Heath
Aviva has entered an underwriting and marketing partnership with Gallagher Heath’s household e-underwriting team at OIM.
Fusion takes team from Aviva
Fusion Insurance has moved to recruit a senior team of engineering underwriting and development professionals from Aviva.
Macquarie Bank pulls out of UK broker loans market
Macquarie Bank has decided to withdraw from the UK loans market for brokers with immediate effect.
RFIB turns to ex-Towergate risk officer
RFIB has appointed Lisa Siggery as risk and compliance director replacing Stephen Grant.
Aviva adds two products to e-trading platform
Aviva has added mini-fleet and professional indemnity (PI) to Fast Trade, its online e-trading platform.
One in six staff at Aviva's Birmingham office to leave
Almost one in six staff at Aviva's Birmingham office have accepted voluntary redundancy.
Aviva ends athletics sponsorship
Aviva has called time on its sponsorship of UK Athletics (UKA) after 13 years.
SMEs: Home advantage
The Olympic experience showed that flexible working is a viable option for many, but companies need to weigh up the risks as well as the benefits.
Video: What The Papers Say latest edition
In the September edition of What The Papers Say, David Worsfold joins reporter Caitlin Morrison to discuss the implications for brokers of the proposed takeover of Groupama in the UK by Ageas.
Broker in Aviva deal to offer free risk management service
Alan & Thomas Insurance Group has partnered with Aviva Risk Management Solutions to offer its commercial clients free access to risk management tools and services.
Insurers ready to seize RSA's former motor trade business
Insurers are poised to pounce on RSA's former business following its decision to withdraw from the motor trade market.
Brightside says half-year results would be "envy" of brokers
Brightside Group has announced robust growth for the first half of 2012 with revenue and pre-tax profit both rising.
Barclays overtakes Lloyds as biggest PPI offender
Barclays Bank has overtaken Lloyds TSB as the source of the most payment protection insurance (PPI) complaints, according to figures from the Financial Ombudsman Service (FOS).
Insurers named and shamed by FOS
UK Insurance, part of Royal Bank of Scotland, racked up the highest number of general insurance complaints referred to the Financial Ombudsman Service (FOS) according to new figures.
Aviva director Wilford set to join Towergate
Aviva's shared services director Alison Wilford is reportedly set to join Towergate.
Mixed results leave brokers guessing
Insurer results paint a confusing picture of the current state of the market
Action group calls for Aviva resignations
The Norwich Union Policyholders Action Group has called for the resignation of four Aviva directors in on-going pressure over performance and pay at the insurer.