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Aviva

Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers.  Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
 

Aviva commercial COR stays at 101%

Aviva has revealed a combined operating ratio (COR) in UK commercial lines of 101% for the start of 2012, an identical figure to the result for the first six months of last year.

Aviva COR predicted to top 99%

Investec has predicted that Aviva’s combined operating ratio will hit 99.1% in its half year results due to be published on 9 August, a deterioration from the 96% reported for the first six months of 2011.

Video: What The Papers Say latest edition

In the latest edition of What The Papers Say, Mark Bishop, group communications manager at Allianz Insurance, reveals the public relations opportunities and threats for the industry posed by the claims arising from the recent floods.

All change at Aviva

At first glance losing one CEO might be thought to be unfortunate, losing two clearly carelessness. Aviva have lost loads.

New Aviva chief keen to learn from brokers

The new chief executive for UK and Ireland general insurance at Aviva, Robin Spencer, has admitted he needs to get up to speed in his relationships with brokers but said he was lucky to be inheriting a strong team in his new role.

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