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Aviva

Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers.  Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
 

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The British Insurance Brokers’ Association (Biba) has defended its handling of the research which claimed insurers had become stricter at paying claims.

ABI slams Biba’s claims research

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Aviva has refuted comments made by Graeme Trudgill, head of corporate affairs at the British Insurance Brokers’ Association on BBC Breakfast television.

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Insurer ends the uncertainty and announces that Mark Wilson will be the new boss from January 2013

Reportage: Merry Christmas?

It’s been a busy and a tough year for many brokers, but the industry has risen to the challenges and is ready to face big changes on the horizon for next year. Edward Murray reports

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