Aviva
Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers. Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
Aviva achieves best COR in eight years
Insurer posts group COR of 95.7% and revenue of £1.4bn in 2014 results.
Rea leaves as Towergate confirms new executive team
John Kitson, ex-Aviva sales and marketing director for UK general insurance, joins the broker.
FOS figures show two thirds of complaints are still PPI
Insurer complaint figures detailed by the Ombudsman service.
Business as usual for brokers as Aviva takes next step in Friends Life takeover
Brokers largely unconcerned over insurer’s purchase of life and pensions provider
Man charged for attack on Aviva's computers
The attack resulted in hundreds of the insurer's mobile devices being wiped of data.
Aviva to cut 1,500 roles
Insurer reveals 1,500 are set to lose jobs following Friends Life acquisition.
Aviva appoints Owen Morris for HNW business
Insurer states newly created role marks “commitment” to brokers.
Top players losing share of household insurance market
Report says a condensed market and a shift in distribution model could threaten future profitability.
Commercial lines MD Foy leaves Aviva
Foy to quit insurer at end of 2014.
Aviva creates tech forum
Insurer organises ‘meet-ups’ to develop insurance technology after noticing “explosion” of FinTech in London and “seeing a gap” in the market.
Aviva agrees £5.6bn takeover with Friends Life
Both boards will recommend proposals to their shareholders.
Aviva confirms Friends Life bid plans in £5.6bn move
Deal would be structured on a share swap basis.
Aviva to close Belfast claims centre
Thirty jobs will be cut from the insurer's Belfast office.
ABI confirms Aviva's Tulloch as chairman of general insurance council
Tulloch joins ABI board as part of his new role.
Digital Broker: Why brokers who go digital are more likely to succeed
Aviva's Melanie Pert tells us why going digital is important to the broker market ahead of the digital broker event in Glasgow.
Arista appoints Kevin Earnshaw as senior development underwriter
Earnshaw joins from Aviva to develop new business and manage existing clients.
Aviva improves UK COR as premium totals fall
Insurer cites disciplined underwriting as driving performance.
Aviva confident of growth in 2015, says Bayles
Insurer has implemented painful changes and now believes it can turn its attention to increasing market share.
Whiplash claimant pays Aviva's costs after judge rejects claim
Aviva wins case as judge calls claim ‘fundamentally dishonest’ and orders claimant to pay costs.
QBE to shut down motor claims office in Norwich
The insurer plans to move its claims operations to fewer locations.
QBE stakes claim on Aviva’s Scott
Paul Scott joins QBE from Aviva as head of motor and liability claims.
Rise of the SME - insurer results in full
Insurance Age asked insurers about their extranets and how they handle quotes for SME business…
Gallagher takes Taylor from Clear to lead MGA sales
New role follows broker’s recent rebrand of MGA division.
Sir Adrian Montague named next Aviva chairman
John McFarlane moves to Barclays bank.