Opinion
Insurance Cares: Careful and sensitive communication helps vulnerable customers
MA Assist's Jorge Gonzalo details how sharing information between brokers and insurers can help customers.
Opinion: Peter Hubbard on technology and why brokers need to innovate
The latest innovations in the insurance market are coming from technology experts, insurers and marketing specialists. Brokers need to start embracing the digital revolution too, says Peter Hubbard
The Blog Spot: The bright outlook for MGAs
MGAs argue they are more nimble and adaptable than traditional insurers, are they the future for the insurance sector?
David Charles steps down as head of PIB-owned Cooke & Mason
Charles, who leaves to coach rugby, will be replaced by Andy White who was formerly MD at Henderson Insurance Brokers.
Ex Towergate and Bluefin boss Kenny Hogg joins Gallagher as Scotland lead
RMD for Scotland, Paul Kerry, remains with the business as chairman, Scotland.
Blog: Allianz and LV deal further proof that SME commercial is a tough nut to crack
Jonathan Swift looks back at the past decade and concludes the Allianz /LV deal is the latest evidence that the dominant incumbents have a iron-like grip on the UK SME market.
Nick Metcalfe steps down from MD role at Liberty Specialty Markets
Chief operating officer Matthew Moore takes up the reins.
Tasker Insurance names Robert Organ as new CEO
Former Bluefin CEO replaces founder and current chief executive Paul Tasker.
The Blog Spot: #20Now – Is it time for a campaign to raise IPT?
But it should come with a rather huge caveat.
Insurance Cares: Whatever it takes for the customer
Chris Cowen of Auger says customers have a right to expect more from their insurers and their approved suppliers when they most need them, especially following a flood.
The Blog Spot: Taking the opportunity amid big market deals
Siân Barton believes brokers should not fear the LV/Allianz deal and argues it is a chance to mine fresh opportunities.
Getting serious about cyber
CFC Underwriting’s Graeme Newman considers how public cyber attacks such as the WannaCry hack are helping brokers have the right conversations about digital crime with their clients.
Steve Lathrope replaces Laurence Walker as SSP CEO
Walker takes on the executive chairman role.
Insurance Cares: Biba calls for signposting
Biba’s Graeme Trudgill explains why signposting is a key element of helping vulnerable customers access insurance.
Inga Beale named as new CII president
In addition, Jonathan Clark is elected as new CII deputy president.
In Person: Towergate Advisory's Joe Thelwell
The CEO of Towergate Advisory reveals how the business has transformed and talks about his broking roots
The Blog Spot: Consolidation and the independent broker
In a new wave of consolidation, what will happen to the small independent broker?
Case study: Insurance Cares
Judith Smith of the Charity for Civil Services outlines how Zurich has worked with the charity to help vulnerable members affected by the catastrophic events at Grenfell Tower.
The Blog Spot: The changing face of claims
Claims is where insurance shows its true value but is the march of technology going to change things for the better?
Insurance Cares: Where can insurance brokers help vulnerable customers?
Broker Network’s Richard Pitt explains five key ways brokers can look after their clients.
Blog: The post-Brexit market move
What does it mean for the UK insurance sector that insurers are moving parts of their businesses to other countries?
Insurance Cares: No customer is invincible
The CII’s Matt Connell argues that regulation isn’t the answer when it comes to treating vulnerable customers fairly.
Blog: BAME women in insurance
Judith Ugwumadu discusses being a Black, Asian and minority ethnic (BAME) woman in insurance and looks to the future for diversity in business.
Blog: When the Apple takes a bite out of you
Does Apple and Cisco’s move into cyber insurance herald the start of technology firms truly disrupting the insurance chain?