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Most complained about insurer revealed
Data from the Financial Conduct Authority highlighted the most complained about providers and brokers.
GI complaints fall amid £2bn PPI payout
FCA data for H1 2019 was final full reporting period before 29 August PPI deadline.
Customer loyalty programme launches for brokers
Proposition from Stubben Edge will enable brokers to offer customers loyalty rewards and has partners including Halfords and Vision Express.
CII launches new underwriting society
Society will release several good practice guides in upcoming months, covering topics such as vulnerable customers.
Flock announces exclusive drone insurance deal
InsurTech Futures: Firm will be Skyports’ only risk partner for drone insurance.
Castel enters construction market with new offering
Sector has recently been troubled by hardening capacity and cover shortages.
Applied Net 2019: Pace of change in insurance to speed up
Applied Systems CEO, Taylor Rhodes, discusses the tech evolution in insurance, partnering with Google and why the UK is a "ripe market" for the software house.
MS Amlin: Brokers highlight regional pull back
Brokers report reduced numbers of staff in the provider’s Chelmsford office and say MS Amlin’s recent action is continuation of providers exiting regions.
MS Amlin confirms exit from aviation market
Provider announced its decision to exit nine lines of business last month.
PIB’s Q Underwriting launches MGU
Matthew Schofield has been brought in to lead the newly-formed managing general underwriter which focuses on binder management and delegated authority capacity.
CLS launches public procurement indemnity policy
CLS claims the policy will help open up a new market to brokers.
People Moves Round-up: 7-11 October 2019
Keep track of the past week’s market moves.
Quizzical questions: 11 October 2019
Test your knowledge of the week's news with our topical quiz.
CMC employee jailed for fraud and abuse of position
The individual stole nearly £18,000 from the CMC and attempted to steal approximately £17,000 more.
CII commits to mental health agenda with Inside Out Leadership Charter
Organisation has committed to specific principles involving mental health such as talking about mental health and well being at board meetings at least twice per annum.
Blog: Do you know how to help a stressed workforce?
On World Mental Health Day Matthew Reed, of Equipsme, discusses how stress can hit workers and outlines what SMEs, including brokers, can do to help staff.
Gefion secures €6m recapitalisation deal
The unrated Danish provider has been looking to recapitalise since July when the Danish regulator ordered it not to increase its volumes of business due to its solvency situation.
"Golden age for brokers" as FCA cracks down on dual pricing
Consumer Intelligence CEO Ian Hughes points to opportunities for brokers as the industry deals with the "crack cocaine" of insurance, dual pricing.
Broker Expo: Insurance Age to reveal exclusive research
Insurance Age’s largest broker survey will reveal average commission levels, broker opinion on consolidation and unrated insurers, and brokers' 2020 strategies.
Brokers warn dual pricing debate should not focus solely on price
Experts say the FCA should also consider value and quality of service, after the regulator hinted at a potential ban on dual pricing in its interim report.
Blog: Next steps for the insurance sector as FCA cracks down
Former head of GI at the FCA, Michael Sicsic, reflects on the regulator’s interim report into dual pricing.
Wrisk to partner more with incumbents, says new CEO
InsurTech Futures: Nimeshh Patel, who took over the CEO role from Niall Barton, says the start-up is looking to increase its presence in the UK insurance market.
XL Catlin settles law suit against Rural Insurance Group - report
Law360 says breach of contract law suit related to a deal between the two companies in 2014.