Insurance Age - December 2020
Articles in this issue
Editor's letter - December 2020
Forging ahead: It’s been a tough year, but the broking community will build back stronger
Headline makers - December 2020
The hottest stories on www.insuranceage.co.uk, the month in numbers and quotes from the biggest news stories of the month
News analysis: Never the same again?
The pandemic has changed the way business is conducted across the globe, and with a hardening market and uncertainty caused by Brexit, Insurance Age looks at the outlook for brokers
Opinion: Zurich's John Keppel on employee tech training
Why investing in employee tech training is essential: Insurers and brokers should re-skill employees to stay relevant, says Zurich’s John Keppel
Opinion: CDL's Nigel Phillips on how the pandemic is changing the way businesses interact with customers
Beyond self-service: Coronavirus is accelerating the shift to a new era of customer engagement, say Nigel Phillips
In-depth - terrorism insurance: Taking on terror
Terrorism is an ever-present threat and there are fears the Covid-19 lockdown may have been a breeding ground for radicalisation. Rachel Gordon investigates the crucial role brokers play in convincing clients of the need for insurance against attacks
The stats: December 2020 - The Acturis Premium Index
Premiums have unsurprisingly continued to rise in the third quarter of 2020 as the market hardens further, according to the Acturis Commercial Broking Index
Market moves - December 2020
The latest recruitment news from around the industry
And finally - December 2020
Pet of the month / Charity corner