Review of the Year 2023: Clear Group’s Neil Bunce

Neil Bunce, regional managing director at Clear Group, reflects on why penetration – not AI – is his buzzword of the year, and predicts Aviva might make a major UK acquisition in 2024.

What has been your insurance/broking related highlight of 2023?

Exceeding budget for my region (London North-West). It has been a hugely challenging year, and the success is down to the hard work and passion of so many great colleagues.

What has been the most over-hyped insurance/broking buzzword or phrase of 2023?

No, I’m not going to say AI, but ‘penetration’. Yes, it’s been an over-used word for quite some time, but over the years it has slowly been… penetrating… into every report, conversation

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With reports of fraud escalating in terms of value or number, the role of brokers in combatting these crimes should not be underestimated. Edward Murray looks at the controls, validation tools and processes being implemented to support both detection and prevention.

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