Training
Podcast: Reid and Clegg present Double Indemnity – episode six, Admiral’s Henry Engelhardt
For the sixth episode of Double Indemnity, Stuart Reid and Toby Clegg sit down with the Admiral CEO Emeritus Henry Engelhardt, who offers insights into why a “can do” and “think big” attitude, alongside deliberately targeting drivers paying higher premiums was such a recipe for success at the insurer he co-founded.
Start-up broker Pelican’s MD praises ‘transformative’ Aviva support programme
Chris Braniff, managing director of Pelican Insured, has made changes to all of the broker’s processes following taking part in Aviva’s Future Leaders Programme.
Zurich’s Brumpton looks to build on ‘best job nobody’s heard of’
Zurich’s head of engineering, Iain Brumpton, highlights the impact of its engineers finding 400,000 faults a year in the “best job nobody’s heard of”, and the opportunities to work with the wider insurer’s group.
HNW brokers risk relationships turning “transactional” due to workloads
Many high net worth brokers are failing to engage with clients as much as they should because they are over-stretched, lack confidence and time poor, creating relationships that are merely transactional.
Blog: Future-proofing your broking business starts with the back office
As regulatory scrutiny intensifies, the ability to demonstrate financial control and system integrity can provide brokers a tangible competitive advantage, argues Chris Stout, a director at PKF.
The future of SME and mid-market broker trading
At a recent roundtable hosted by Insurance Age in partnership with Eaton Gate, leading brokers examined how digitalisation, e-trading and MGAs are reshaping SME and mid-market trading.
Podcast: Reid and Clegg present Double Indemnity – episode three, SX3’s Adrian Gilbert
In a new podcast series brought to you by Insurance Age, industry provocateurs Toby Clegg and Stuart Reid interview a series of well-known market faces, getting to know the personalities and characters behind some of the key movers and shakers in the…
New Coversure office comes with training centre, first for network
Coversure Nottingham has launched alongside a new not-for-profit training venture, Platform Insurance Training Services, a first for the network.
UK Broker Awards winners 2025: Lickens, AllClear, Everywhen and Insuretec.com among those crowned
AllClear scooped the Broker of the Year award, and Clear Group executive chairman Howard Lickens won the Achievement Award, at the UK Broker Awards last night in Birmingham.
Podcast: Reid and Clegg present Double Indemnity – episode one, Aon’s Jane Kielty
In a new podcast series brought to you by Insurance Age, industry provocateurs Toby Clegg and Stuart Reid interview a series of well-known market faces, getting to know the personalities and characters behind some of the key movers and shakers in the…
Zurich invests in empathy training to deepen broker relationships
Zurich UK has invested in over 1,300 hours of relationship training for 155 regional underwriters to build deeper relationships with brokers, as head of retail David Nichols revealed this is “not your classic textbook classroom training”.
MGAA opens for applications to Next Gen Mentoring Scheme
The Managing General Agents’ Association has opened for registrations for the third cohort of its Next Gen Mentoring Scheme.
Allianz mid-market boss Graham Stait’s ‘challenge us’ message to brokers
One year into the role of mid-market leader at Allianz, Graham Stait tells Insurance Age about growing the offering and his keenness for brokers to challenge the firm as it seeks to be “the easiest insurer to do business with”.
Acorn recruits four more apprentices in record year
Kelly Magee, head of learning and development at Acorn Group, has highlighted apprenticeships bring in a more diverse workforce as the business adds four more taking its total to 24 in a record year.
Broker Expo 2025 Countdown: SRG’s Joanne Wright
As we count down to Broker Expo in October, we caught up with speaker Joanne Wright, group people and culture director at Specialist Risk Group, who will be taking part in a session focused on building stronger client loyalty through culture, purpose and…
Allianz Commercial boss Ly: 90% of underwriting decisions to be made locally
Allianz Commercial is seeking to de-centralise nine in ten underwriting decisions as it seeks to fulfill its ambition to become the “the easiest insurer to do deal with”.
Broker Expo 2025 Countdown: Zing365’s James Read
As we count down to Broker Expo in October, we caught up with James Read, CCO at exhibitor Zing365, who explains why delegates should visit its stand to learn more about Zing Total CPD, its new comprehensive learning and compliance solution.
Aviva’s rising stars programme sees cohort promotions
Poppy Keys, construction commercial broker executive at ABA Insurance Commercial, has implemented a number of changes following Aviva’s rising stars programme, as five of its participants gain promotions.
Alan Boswell crowned Broker of the Year at 2025 BIAs
Alan Boswell Group won Broker of the Year at the 2025 British Insurance Awards last night (9 July).
FCA’s Brewis responds to 15-hour training removal pushback
Matt Brewis, director of insurance at the FCA, has responded to the pushback against the watchdog proposing to end the specified minimum hours of training and development required for insurance employees.
Interview: JP Allcock, managing director of commercial insurance at NFP Europe
NFP’s John Paul Allcock tells Insurance Age about building the broker’s UK arm from nine staff to over 300, buying and rebranding plans as well as how the business has fared since the takeover by Aon just over a year ago.