Discrimination
FCA non-financial misconduct survey leads to call for action and benchmarking
The Financial Conduct Authority has released the findings from its non-financial misconduct survey as a benchmark for firms to reflect on whether their own processes, procedures and controls provide both robust detection and appropriate outcomes.
FCA’s Brewis warns MPs premium finance action could have ‘waterbed effect’ for consumers
The Financial Conduct Authority’s insurance director Matt Brewis has raised the concern that taking action on premium finance would have little or no impact on the price of motor cover.
Rating factors ‘fundamentally discriminatory’, according to Stella’s Sam White
Experts at the Association of British Insurers’ annual conference have urged that everyone working together is what will improve the poverty gap.
Lloyd’s reveals market increases in female and ethnic minority leadership
Lloyd’s has reported a two percentage points increase in the proportion of women in leadership roles to 32%, as it targets reaching 35% by year-end.
Ex-broker wins age discrimination case after boss told him he’d been around ‘as long as Pontius Pilate’
A 66-year-old former employee of broker Clegg Gifford & Co has won an age discrimination case after being told he had been around “as long as Pontius Pilate”.
Blog: Firms need to safeguard employee mental health and their own liability
Plexus Law’s Carl McGuire assesses the steps employers can take concerning occupational health claims arising from issues such as stress, workload and discrimination.
Experts respond to “disturbing” motor insurance ethnicity penalty report
Insurers face challenging questions but the Association of British Insurers insists “insurers never use ethnicity as a factor” to price cover.
Atrium expresses deep regret over misconduct after Lloyd’s issues £1.05m fine
Discrimination, bullying and harassment failures led to the Lloyd’s managing agent’s record-breaking fine.
Atrium fined over £1m by Lloyd’s for discrimination, bullying and harassment failings
The fine is the largest ever handed down by the Lloyd’s Enforcement Board as it listed charges including an annual “Boys Night Out” that featured initiation games, heavy drinking and making inappropriate and sexualised comments about female colleagues.
Urban Jungle targets homeowners with fresh product
CEO Jimmy Williams talks to Insurance Age about the company’s newly launched product and its plans for future expansion.
Lloyd's commits to female representation target
Market also launches Culture Dashboard and is set to undertake a second annual survey in October following heavy criticism of its culture in 2019.
Lloyd's and RSA apologise for slave trade links
Lloyd's pledges support for BAME communities as it condemns "appalling and shameful" part of its history.
Brokers mixed response to Black Lives Matter
Updated: Some have pledged an “anti-racist” approach but there is little ethnicity data available to measure performance.
FCA sounds alarm over Brexit, misconduct, and data usage
The regulator examined several areas of potential harm in its annual review of the general insurance sector.
Willis unveils ‘respect at work’ campaign
Head Lines: Announcement follows launch of Insurance Age’s ‘Head Lines’ campaign last month.
News analysis: Why do brokers need to care about the FCA focus on D&I?
A recent letter from the regulator could indicate that it wants to widen its remit to include diversity and inclusion. Should brokers be worried? Martin Friel reports.
Blog: How does the SM&CR approach misconduct?
Nick Wilcox and Rolleen McDonnell of law firm BDBF examine where brokers may fall foul of the latest regulation to hit intermediaries.
Blog: When does ‘banter’ become harassment?
Louise Lawrence and Leah Caprani of Winckworth Sherwood LLP examine how insurance firms can ensure they provide a safe working environment.
ABI revises criminal convictions guide
The guide has been updated in line with regulation and market practice.
CII launches new code of ethics
The digital code of ethics is the latest modernisation measure at the body.
FCA points to “remarkable” insurer failings as it launches “fundamental” market review
Chris Woolard on why the regulator felt it had to act.