Technology
News analysis: Why are brokers offshoring to South Africa?
Complete Cover recently became the latest personal lines broker to offshore some of its operations to South Africa. Saxon East explores the attraction for intermediaries in outsourcing to a country over 6000 miles away from the UK
Customer experience case study: Wentworth Alexander
To provide its customers with the digital experience they expect, Wentworth Alexander decided to ditch the paper and modernise processes.
How to choose your insurance administration system
Advanced insurance administration technology promises to help insurers, MGAs and brokers to simplify processes, reduce costs and transform the customer experience.
Biba and CFC publish new cyber risk guide
The British Insurance Brokers’ Association has worked with CFC to publish a new guide to help brokers and small businesses understand the prevailing cyber risks.
Stubben Edge buys Insurercore
Stubben Edge Group has bought tech enabled distribution platform Insurercore.
How insurtech can help us better look out for our pets
The rapid increase in pet ownership in the UK since Covid-19 has highlighted the importance of pet insurance, but has the market kept up? This blog shines the spotlight on a sector ripe for transformation.
Broker Week: Digitalising broker efficiency
One of the critical aims of digitalisation is to drive efficiency and productivity in the business, using connected technology to conduct and complete business seamlessly and effectively. So, what can brokers do to achieve this?
Blog: The need for insurers to develop more productive intermediary distribution networks
This blog highlights the need for insurers in the UK to develop more productive intermediary distribution networks and how Duck Creek’s Producer platform can help them to significantly enhance their producer partner relationships in today’s challenging…
Biba’s website down ahead of scheduled Tuesday relaunch
The British Insurance Brokers’ Association website is down, as the association states a new and updated website to be launched Tuesday.
Unlock the potential of embedded insurance
The convenience of embedded insurance is making it one of the most desirable forms of insurance distribution for all parties involved.
Increase in scamming methods as ransomware frequency decreases- CFC’s Lindsay Nelson
Cyber development leader at CFC Underwriting, Lindsey Nelson, has warned the insurance industry not to ignore other ways of scamming as ransomware decreases in frequency yet still dominates the headlines.
A system to categorise cyber incidents in the pipeline - CFC head Burns
At the CFC Cyber Forum yesterday, James Burns, head of cyber at CFC, revealed plans to categorise cyber incidents, just like weather events, to determine the impact of each incident and to help insurers and brokers regulate the severity of subsequent…
Driving innovation in the digital ecosystem of insurance
Read this eBook to learn why insurance brokers need technology that connects all stakeholders in the insurance ecosystem and how your brokerage can tap into the digital ecosystem to make doing business simpler and more intelligent.
Distribution channel partnerships - tales from a broker
This podcast discusses what insurers should be thinking about as they approach partnerships with their distribution channel.
Broker Week: The dos and don'ts of digitalisation
‘Customer first’ is an oft-repeated mantra when it comes to the digitalisation of insurance broking. But how do brokers achieve that goal? And where are brokers most likely to come unstuck? This article investigates.
Blog: Don’t get left behind, your digital future awaits
Technology has long since become an integral part of all our lives, but as the sophistication of the tech and the speed of development increases, so too does the complexity of managing the risks it creates. James Stretton, left, and Matt Clayton, senior…
Infographic: Driving innovation in the digital ecosystem of insurance
Established and inflexible workflows continue to frustrate customers in ways the insurance industry can no longer hide from.
Digital technology adoption survey: Six key insights for brokers
1,819 independent brokerages across the UK, Ireland, U.S., and Canada participated in the 6th Annual Applied Digital Broker Survey.
Airmic CEO warns industry of challenging times ahead
Julia Graham, CEO at Airmic, has stressed the harsh market has given insurers and brokers new challenges and that difficult times are ahead.
Brokers should harness IT to ‘keep doors open’ for new capacity providers
CEO of Insly, Risto Rossar, has insisted that schemes brokers and managing general agents should not rely too heavily on their capacity provider's IT systems and keep their doors open to new partners.
Development Bank of Wales invests in start-up broker
The Development Bank of Wales has invested £250,000 in Cardiff-based Driverly leading a pre-seed investment round of £525,000.
WTW, Liberty and Markel team up on complex specialty risks digital trading platform
WTW has staked its claim for a “step-change” in digital trading as it unveiled a collaboration with Liberty Specialty Markets and Markel launching the pilot phase of a commercial insurance platform.
Embedded insurance: Building customer-centric insurance distribution using APIs
By embedding insurance into customers’ everyday transactions, it’s possible to make insurance products more visible whilst streamlining the purchasing process.
Broker Expo 2022: Brokers warned get "on the front foot" to combat disintermediation threat
The biggest threats to commercial brokers include an inability to understand new growing industries, disintermediation through embedded insurance and talent recruitment.