Nigel Phillips pledges continued focus on organic growth at CDL Group
Commercial director says the business has been working to create a more proactive customer experience.
Nigel Phillips, commercial director of CDL Group, has stated that a focus on organic growth over the past five years has been a driver behind the software house’s rise in profits in 2018.
Phillips told Insurance Age: “What we have been particularly trying to focus on is delivering that sort of proactive customer experience by using data and these types of technology like machine learning and deliver the right products that consumers really want.”
The business reported an increase in pre-tax
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