Regulation
FOS and FCA reveal next steps for system reform
The Financial Ombudsman Service and Financial Conduct Authority have outlined the next steps on their joint work to modernise the redress system.
PRA fines Direct Line underwriter £10.6m
The Prudential Regulation Authority has fined UK Insurance Limited, a subsidiary and principal underwriter of Direct Line Group and now part of Aviva, £10.625m for a miscalculation of its Solvency II balance sheet during 2023 and 2024.
Chris Knight succeeds Brewis as FCA insurance director
The Financial Conduct Authority has recruited Chris Knight to take on the director of insurance role within its supervision, policy and competition division starting July 2026.
FCA way off target on insurance new firm authorisation service
New data and goals from the Financial Conduct Authority have revealed the regulator is far behind the target for authorising new insurance firms, with the level of service squarely in the red zone at 81.8%.
Employment Rights Bill - What you need to know
The Employment Rights Bill represents the most significant reform of UK employment law in a generation, consolidating wide ranging changes across unfair dismissal, zero hours working, family rights, trade unions and enforcement. This content outlines the…
FCA sets four targets in its inaugural regulatory priorities report
The Financial Conduct Authority has issued its first regulatory priorities report for insurance as it switches away from penning portfolio letters.
Broker Diversity Push: FOI stats show subtle improvements in broking leadership gender balance
The latest data from the Financial Conduct Authority obtained by Insurance Age via a Freedom of Information request has shown small improvements in five out of six key SMF approved functions.
Further increase in FCA insurance S166s
The Financial Conduct Authority hit the insurance sector with three skilled person reports in the third quarter, taking the running total for the financial year to six.
National Apprenticeship week: What you need to know
Taking place from 9th to 15th February, National Apprenticeship Week is an opportunity to celebrate the impact apprenticeships can have for both individuals and businesses. This article explains what factors and legal obligations employers need to…
The most significant pressures reshaping UK insurance broking in 2026
With the UK’s top insurance brokers facing shifting market conditions, there is no better time to reassess the commercial, regulatory, and technological pressures shaping the sector. PKF Littlejohn insurance partner Paul Goldwin and director Charles Drew…
Food allergies and the law
For food businesses, nurseries, schools and workplace canteens, managing allergens isn’t optional; it’s a legal and ethical responsibility. This article unpacks the key legal duties, best practices, and potential risks.
Customer empowerment levels rising, says Aviva’s Storah
Aviva has seen an “increasing level of empowerment” among customers as the usage of artificial intelligence for research rises, according to Jason Storah, CEO of GI at the insurer.
FCA calls on insurance companies to “engage early and often”
There are no new market wide interventions needed to drive positive progress, according to Sarah Pritchard, deputy CEO at the Financial Conduct Authority, as she called on the industry to engage.
No price cap or zero interest order plans from FCA on premium finance
The Financial Conduct Authority has confirmed it will not introduce a price cap or order that premium finance is provided without interest, as it published its final report.
Blog: Claims standards are tightening, but rebuild costs are the real stress test
Claims handling is under regulatory scrutiny again, but the economics of rebuilding may be shaping home insurance outcomes just as much. In this blog, Matthew Ward, senior surveyor at RebuildCostASSESSMENT.com, explains why sums insured deserve renewed…
Blog: How the regulatory axe could fall in 2026
Isabella Macfarlane, head of London Markets at Insurance Compliance Services, explores how the Financial Conduct Authority may address its priorities in 2026.
FCA launches AI review with Sheldon Mills at the helm
Sheldon Mills, formerly of the Financial Conduct Authority, is set to lead an FCA review into the implications of advanced AI on consumers, retail financial markets and regulators.
Biba pitches industry wide fair value assessment templates
The British Insurance Brokers’ Association has targeted further regulatory rule simplification in its 2026 Manifesto, as it urged industry wide support of developing a fair value assessment template, and called on the government to deliver a new…
Manifesto 2026: Biba calls for new Financial Services Bill
The British Insurance Brokers’ Association has launched its 2026 Manifesto titled ‘Economic Resilience’, calling on the government to introduce a new Financial Services Bill in early 2026.
No FCA insurance sector fines in 2025
The insurance industry went through the last calendar year without being hit with any financial penalties by the Financial Conduct Authority.
FCA’s home and travel super-complaint response triggers praise and warnings from experts
Industry specialists have praised the clarity and transparency of the Financial Conduct Authority’s response to the Which? super-complaint about the ‘broken’ home and travel insurance markets but warned the actions may not “get to grips” with “growing…