Regulation
Covid-19: Product value under FCA microscope
Providers urged to consider how value of products has changed as customers alter behaviours during coronavirus with product refunds proposed.
Covid-19: FCA urges firms to consider premium reductions and payment holidays
The regulator issued a raft of measures today (1 May) for how financial services firms should behave while coronavirus grips the nation.
Covid-19: FCA bares teeth as BI dispute hots up
Regulator seeks court action to resolve uncertainty on business interruption cover and bring clarity on specific policy clauses.
Insurance Covid-Cast episode seven: Empathetic, sympathetic and offering strategic guidance – how brokers are managing clients in lockdown
In the latest episode of Insurance Post and Insurance Age’s new series of video casts brought to you while our journalists are in isolation lockdown we discuss how brokers maintain their ‘trusted adviser’ status during these difficult time.
Broker featured on FSCS insolvency list
A.J. Cook Insurance Brokers has been declared in default by the scheme.
FCA zones in on client money amid Covid-19
The FCA has asked up to 300 firms to provide financial information on client money, staff furlough, debt and cash.
FCA Schwarzenegger PPI campaign reaches 32m
Watchdog says the two year project led to 6.2m visiting its dedicated PPI website.
Covid-19: Industry welcomes "firm and pragmatic" FCA message on BI claims
Sector responds to the regulator's Dear CEO letter calling on insurers to pay valid claims quickly.
FCA data reveals complaints numbers soared in H2 2019
Regulator reports 75% increase in PPI complaints ahead of 29 August 2019 deadline.
Covid-19: FCA calls on insurers to pay valid claims quickly
Regulator tells firms who refuse to pay out to explain why and how they believe it represents a fair outcome for customers.
Premium finance not affected by FCA relief measures, says Biba
Trade body said it lobbied the regulator to exclude premium finance arrangements as payment deferrals would have left many brokers at greater risk.
Insurance Covid Cast – episode one: How has the industry’s reputation been impacted by its handling of the coronavirus epidemic?
In the first of a new series of video casts brought to you by Insurance Age and Insurance Post whilst our journalists are in isolation lockdown we discuss the sector’s response to the Covid-19 pandemic and what lasting impact it might have on its…
FCA warns of Tasker and QIC Europe clone
Regulator said fraudsters had used the details of authorised firms Tasker Insurance Brokers and QIC Europe to attempt to scam customers.
FCA to hit brokers with 3% rise in fees
Regulator also wants to increase the authorisation application fee for brokers from £1,500 to £2,500.
Danish regulator orders Gefion to stop writing business
The unrated Danish motor provider says it "strongly disagrees" with the order and adds it has continued its capital raising efforts as it seeks to comply with its solvency capital requirement.
Covid-19: Six month MOT exemption announced
The AA said it had raised MOT concerns with transport ministers last week.
Covid-19: Are you a key worker?
Biba's Graeme Trudgill outlines the relevant areas for brokers as the FCA tells firms how to identify key workers in financial services.
CMA slaps Ardonagh’s Paymentshield over PPI
The “significant” breaches meant some customers did not get annual review statements for up to six years.
Covid-19: FCA calls on insurers to treat customers fairly during crisis
Regulator sets out expectations amid coronavirus for travel, motor and home insurance, product suspensions and renewals as it highlights the important role of the broker in helping vulnerable customers.
Lloyd's to close underwriting room for 24 hours in coronavirus stress test
Market to test its readiness by invoking its emergency trading protocol.
Government consults on UK market access for Gibraltar-based firms
The legal framework previously in place needs to be changed due to Brexit, with firms having until 11 May to respond.
FCA aligns focus to prevent sexual harassment in workplace
Regulator also says it wants to make diversity and inclusion the norm as it seeks to embed "purposeful culture" into companies.
Eldon signals fresh appeal after ICO fine tribunal throws out case
The broker, now called Somerset Bridge, is set to launch another appeal against the £60,000 data fine.
Biba takes action on FCA coronavirus warning
The trade body has pledged to support members as the regulator insists all firms must have contingency plans in place to deal with major issues such as Covid-19.