FCA reveals measures to increase consumer protection in retail markets


The Financial Conduct Authority (FCA) has set out plans for a new Consumer Duty which aims to increase consumer protection in retail financial markets.

The regulator highlighted that it has seen evidence of practices that cause consumer harm, including businesses providing information which is misleadingly presented or difficult for consumers to understand, hindering their ability to properly assess the product/service.

It added that one on four respondents to its 2020 Financial Lives Survey

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact [email protected].

You are currently unable to copy this content. Please contact [email protected] to find out more.

To continue reading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: