Aviva
Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers. Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
Aviva slashes senior management following review
Aviva has made dozens of senior managers redundant in a company-wide restructure, according to reports.
Aviva’s regional changes receive mixed reaction
Brokers split over insurer’s approach to regional broking structure
Networks under scrutiny after major partnership breaks down
Future of networks questioned after Aviva splits from Broker Network
Aviva aims to please brokers with streamlined systems
Aviva has selected Guidewire PolicyCenter as its new underwriting and policy administration system, and Guidewire ClaimCenter as its new claims management system for its core UK commercial lines business.
Aviva quashes Willis Networks split speculation
Aviva and Willis Networks have both rubbished rumours that the two companies are to end their relationship.
NIG recruits underwriting chief in Scotland
NIG has appointed Neil Bowen as area underwriting manager (Scotland) with responsibility for underwriting across its commercial book.
Towergate grows finance team
Towergate Insurance has made two senior finance appointments.
Oval’s Peter Blanc looks to the future
Peter Blanc, chief executive of Oval Group, has scotched rumours of the broker being up for sale and laughed off the suggestion of an IPO.
Aviva in redundancy talks with regional staff
Aviva is beginning talks with staff over the possibility of job losses, as it moves forward with its regional restructure.
Aviva strikes Keychoice deal
Keychoice and Aviva have agreed to extend their personal lines deal and branch into SME commercial lines together.
Video: What The Papers Say latest edition
In this month's edition of What The Papers Say, Ralph Savage, director at RTS Media, encourages businesses to unleash the geeks.
Scottish footballer cleared of £94,000 fraud allegations
Scotland footballer Garry O’Connor has been cleared of attempting to defraud Aviva, his insurance company.
Insurers are becoming 'hacked off' with networks
The news that Aviva and Broker Network have ended their relationship is a sign that networks are falling out of favour with insurers, according to a network chief.
Aviva confident of retaining Broker Network business
David Skinn, head of broker performance management at Aviva, has claimed the insurer would retain its book of business from Broker Network members due to the provider’s strong relationships with brokers, despite leaving the network’s panel.
The piñata strikes back?
Roughly a year ago we conducted a network spotlight series where we interviewed the heads of all the main general insurance broking networks and each and every one predicted consolidation in the sector within a year.
Broker Network and Aviva in total split
Broker Network members are no longer able to place business with Aviva through the network following a break down in the relationship with the provider.
Products: Aviva sets second product live on PowerPlace
Aviva has added commercial property owners’ to its PowerPlace offering, its second product available live on the online marketplace.
The hunt is on
Speculation is rife over who Aviva will install as its new CEO
Insurers losing customers due to poor websites, study finds
UK home and motor insurers could be losing potential customers by providing a poor online user experience, according to research from Global Reviews.
Scottish referral fee ban produces UK's lowest rate of whiplash claims
A ban on referral fees under Law Society of Scotland rules of practice has resulted in the country recording the lowest rate of whiplash claims in the UK.
Aviva finance officer leaves to join Torus
Torus has appointed Tim Harris as its new group chief financial officer.
Aviva confirms branch sale in Ireland
Aviva Ireland has agreed to sell 23 branches to One Direct, reducing its Irish presence to three.
Aviva warned of possible credit rating downgrade
Standard & Poor’s (S&P) has placed the credit rating of Aviva on a negative watch with a 50% chance of a downgrade in the next three months.
Aviva boosts motor fleet team in the North West
Aviva has appointed Andrew Howell as a motor fleet development underwriter.