Aviva
Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers. Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
Video: What the Papers Say latest edition
This month Martin Friel, editor of Insurance Age, and Emmanuel Kenning Features editor, are joined by Aviva's senior media relations manager, Erik Nelson.
Post Intelligence Benchmarking - Commercial insurers: Winners and losers
The annual Insurance 360 Business Insurers Insight Report service rankings show some steady, some on ladders - and some on snakes.
Ratings downgrades may spark client flight to quality
With the number of ratings warnings increasing across the industry, brokers need to keep an eye out
Government investigates credit ratings agencies
The Treasury Committee has launched an investigation into credit rating agencies questioning the transparency and soundness of their methodologies.
RAC loses managing director
Angela Seymour-Jackson has resigned from the managing director role at RAC and will be leaving the group in January 2012 to pursue other business interests.
Groupama clings on to investment grade status as Aviva is monitored
Groupama SA has suffered a further downgrade to its credit rating as Standard & Poor’s (S&P) lowered the insurer’s status from BBB to BBB-, the final grade before junk bond status.
Biba throws weight behind OFT motor investigation
The British Insurance Brokers’ Association (Biba) has added its support to the Office of Fair Trading’s (OFT) investigation into credit hire and vehicle repair.
Video: What the Papers Say, latest edition
This month, Insurance Age editor Martin Friel is joined by Jon Sellors, head of thought leadership at RSA and Insurance Age features editor, Emmanuel Kenning.
Insurers react to S&P downgrade warning
Axa, Aviva and Allianz have responded to the news that insurers could face a downgrade in their credit ratings by highlighting the link to the negative watch recently placed on Eurozone member countries.
Major insurers hit by credit rating warning
Axa, Allianz and Aviva groups are among 15 insurers that Standard & Poor's (S&P) have warned face a downgrade in their credit rating.
Insurance Age blog: Those flip-flopping insurers
Insurers are a funny bunch. They always seem to be changing their minds about stuff. One day they love a particular line of business, the next they are getting out of it.
Those flip-flopping insurers
Insurers are a funny bunch. They always seem to be changing their minds about stuff. One day they love a particular line of business, the next they are getting out of it. It's the same with individuals.
Brokers urged to nominate local charities for cash windfall
Aviva has called on brokers to nominate worthy causes within their community for the chance to win thousands of pounds in donations.
Insurance Age blog: Out with the new and in with the old
I think the Euro will collapse. For what it is worth, and I know I'm no economist, I cannot see how it will survive even if the German chancellor, Angela Merkel, and French president, Nicolas Sarkozy, succeed in agreeing a rescue package, put by some…
Aviva unveils new regional broking structure
Aviva has confirmed it has moved from a five, to six-region structure with the addition of Scotland in a reorganisation of its 29 branch network effective immediately.
Aviva loses broker leaders in North and Midlands
Aviva has confirmed to Insurance Age that Alan Drury, head of trading, North West and Northern Ireland, along with Mike Smith, head of trading, Midlands and East, will both leave the insurer at the end of the year.
New FOS chair expects "record levels" of customer demand
The Financial Services Authority (FSA) has today announced the appointment of Sir Nicholas Montagu as the new chairman of the Financial Ombudsman Service (FOS).
Aviva to shut all Irish branches
Aviva Insurance is to close all 26 branches in its Irish network by June 2012 with the loss of up to 1,250 jobs.
John Kitson pops up at Towergate
Ex-Aviva sales and marketing director has made a fleeting return to the industry with Towergate.
Aviva appoints UK chief risk officer
Aviva has appointed John Lister as UK chief risk officer effective March 2012.
Aviva Ireland faces strike threat over redundancies
Union members at Aviva Ireland have voted to take industrial action if the 950 jobs being axed are threatened before agreement is reached with staff.
Aviva claims UK rise makes it market leader
Aviva claimed UK general insurance sales increased 12% over the first nine months of the year making it “the general insurance market leader in the UK”.
Products: Aviva launches product to cover multiple cars
Aviva has launched MultiCar a new motor product that can cover up to five vehicles for families living under the same roof. Business vehicles can also be included provided they are all registered at the same business address.
Product roundup: Cleaning up in a commercial niche
Groupama is aiming to sweep up business in the cleaning world, an industry it believes has a turnover of £5.3bn a year. The latest addition to its Exclusively range, which is available for open market trading, allows brokers to flex their commission…