Aviva's UKGI business sees volumes fall as COR improves

Mark Wilson

Provider is in the early stages of turnaround, says CEO.

Aviva has reported a 6 % reduction in its UK and Ireland general insurance (UKGI) volumes for the first nine months of 2013.

The provider attributed this decline to “a combination of the softening personal lines rate environment and a shift in business mix in UK motor”.

The company also reported a 1.5% improvement in its UKGI combined operating ratio (COR) for the same period, at 95.5%. Aviva attributed this to lower expenses and favourable weather conditions.

The company stated that it expects

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