Ageas
Ageas offers livechat via Acturis, Applied Systems and SSP
The insurer is the latest provider to adopt live webchat services via a number of software houses.
Ageas and QBE added to Applied System’s livechat service for brokers
The insurers join Axa, Allianz and NIG offering the live webchat service on the Applied TAM commercial lines platform.
Broking Break - Your Top 5
Insurance complaints, Ogden and acquisitions all hit the headlines and made up your top five stories this week.
Quizzical questions: 25 August 2017
Test your knowledge of the week's news with our topical quiz.
Ageas teams up with CDL on Flood Re solution
Insurer says aim is to extend broker access to the scheme.
Losses bite at Ageas Retail after Kwik Fit closure
Shutting the Kwik Fit Glasgow office cost the business £27.2m.
Blog: Allianz and LV deal further proof that SME commercial is a tough nut to crack
Jonathan Swift looks back at the past decade and concludes the Allianz /LV deal is the latest evidence that the dominant incumbents have a iron-like grip on the UK SME market.
Broking Break: Your Top Five
Ageas UK, Allianz and Towergate hit the headlines this week with stories on profit and loss, concerns from brokers and a sale.
Quizzical questions: 11 August 2017
Test your knowledge of the week's news with our topical quiz.
Ageas UK sees “modest deterioration” in commercial business
The insurer is looking to grow the account via brokers and develop schemes.
Profit drops 68% at Ageas UK in H1 2017
Gross written premium fell 10% in the period to €1.07bn.
Industry welcomes new Justice Secretary
David Lidington takes over role previously held by Liz Truss.
Broking Break: Your Top Five
The general election, an FCA appointment, premium movements, a new commercial division and fraudulent activities make up the top clicked stories in the past week
Ageas employee stole £271,489 from the insurer to fund gambling habit
Perpetrator sentenced to jail time as Ageas said the fraudulent activity had not impacted customers in any way.
Broking Break: Your Top Five
A real spread of topics has captured the attention of brokers over the past week. Management reorganisations, opinion on Ogden, products, court cases and debt make up the list.
Claims management reorganisation at Ageas
The claims management team now report into François Xavier-Boisseau as former claims director Rob Smale takes on transformation director role.
InsurTech Futures: Ageas to use AI in claims handling
Insurer claims first on using AI in motor claims handling.
Are you in on the Act?
Ageas’ Rob Hopkins explains why the Enterprise Act can be a positive for the insurance sector.
#BibaFever B-B-Q: Allianz, Axa and Zurich on keeping the UK insurance sector competitive post-Brexit
As the British Insurance Brokers’ Association Conference continued in Manchester this afternoon the #BibaFever team went out to grill delegates on the spicy issues of the day.
News analysis: Insurers take a hit from discount rate cut
Brokers prepare for premium hikes as insurers calculate the cost of Lord Chancellor’s Ogden rate change
Video: Aviva, AIG, XL Catlin and Zurich discuss importance of brand within insurer marketing strategies
Insurers are becoming more sophisticated in their quest to deliver 'brand value' given the growing number of marketing channels available to deliver their messages.
Broking Break - Your Top Five
Acquisitions, ghost broker arrests, the discount rate cut and redundancies at Ageas make up this week's top five stories.
Ageas to make 77 roles redundant
A formal 30-day consultation period begins today and the final decision will be announced by the middle of April, Ageas' boss said.
Underlying business healthy at Ageas, says CEO Watson
Insurer boss admits results have been dominated by three exceptional items.