Survey: The future of motor legal expenses

car crash

All change in motor LEI: How will products and prices evolve in motor legal expenses insurance after the implementation of the the online injury claim portal? Edward Murray reports on the findings of a joint Insurance Age and Coral Insurance Services survey

The government has pushed back the implementation of Official Injury Claim, the online personal injury portal, until at least April 2021.

The delay buys the motor legal expenses insurance (LEI) market some time to formalise its thinking around the new environment and market research carried out by Insurance Age, in association with Coral Insurance Services, suggests there are still some important issues for the industry to sort out.

The research canvassed opinions from 165 people across the

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