Insurance Age - 2012-06-13
Articles in this issue
Editor’s letter - June 2012
“This is an industry that is full of human beings. I would like to thank you all for accepting me into your market”
Professionalism: The client is king
Insurance Age’s professionalism campaign moves on to look at client views
In-depth: The online outlook
As far as e-trading is concerned, where personal lines has led, commercial is now on the way, writes Andrew Pearce
Broking success: Centor of attention
Centor Insurance’s CEO Neil Walton tells Caitlin Morrison why the firm’s claims team is so important and why he wants the broker to be known as the John Lewis of insurance
Cracks in consolidation
Are the cracks beginning to show in the consolidation model? Tony Cornell considers the latest moves by Towergate and Giles
Ahead of the competition
Learn vital information about e-trading and regulation reforms at Insurance Age’s forthcoming events
Promises must be kept
High Court ruling on Romero case highlights the value of covenants to brokers when an employee leaves, explains Chris Braganza
Time to raise the bar
With the arrival of the Financial Conduct Authority and softening rates in parts of the market, this is not the time for complacency, says Clare Ryder
