NMU takes the crown in Age’s 2022 Broker Satisfaction Survey
Brokers have voted NMU as their preferred commercial lines insurer in this year’s Insurance Age Broker Satisfaction Survey, with Covéa Insurance in second place and CFC Underwriting in third.
The exclusive research scores insurers on metrics based on: new business - efficiency in providing quotes, quality of underwriting, communication and access to decision makers, policy documentation, cover and renewals.
!function(e,i,n,s){var t="InfogramEmbeds",d=e.getElementsByTagName("script")[0];if(window[t]&&window[t].initialized)window[t].process&&window[t].process();else if(!e.getElementById(n)){var o=e.createElement("script");o.async=1,o.id=n,o.src="https://e.infogram.com/js/dist/embedOnly users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@insuranceage.co.uk.
You are currently unable to print this content. Please contact info@insuranceage.co.uk to find out more.
You are currently unable to copy this content. Please contact info@insuranceage.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@insuranceage.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@insuranceage.co.uk
More on Data and Rankings
Brokers appetite for AI growing but split on automated vs in person underwriting
More than four out of five brokers said they would be interested or very interested in enhancing their operations with digital or automated processes, an increase of 15% since 2022, according to research by Aviva.
FCA finds ineffective monitoring of outcomes for vulnerable customers
The Financial Conduct Authority has reported ineffective outcomes-monitoring for vulnerable customers by financial services firms, with some businesses lacking clarity on what good looks like, and failing to have clear measurements.
Social media ghost broking frauds doubled in 2024
Action Fraud received 179 reports of social media car insurance scams in 2024, double as many as the year before.
Open GI parent reports loss in run-up to Ares investment
OM Bidco, Open GI’s parent company, has reported a loss after tax of £30.13m for the year to 31 May 2024, the final full financial year before Ares Management’s takeover and an improvement on a loss of £38.48m in 2023.
Insurer service improves but claims and consistency causes challenges – Gracechurch
Specialist insurance research consultancy Gracechurch has reported a nine-point uplift in the market average net promoter score of insurer service over the past six months.
Howden: SMEs remain underserved by cyber insurance market
Cyber attacks have cost UK businesses £44bn over the last five years, according to Howden, with the broker adding SMEs remain underserved in terms of insurance protection.
Broker stress levels hit six-year high
Two in five brokers have reported stress levels as high or very high, the record since Ecclesiastical’s annual Broker Wellbeing Survey was launched in 2019.
Flood Re sees record claims of £241.6m
Flood Re’s gross claims jumped to £241.6m in the past financial year from £45.9m in 2023.