Column
Market Moves: October 2023
All the latest key personnel moves across the insurance market.
Regulation roundup: Fair’s fair
Biba’s David Sparkes shines the spotlight on fair value and vulnerable customers in our new quarterly examination of the regulatory landscape
Broking success: Care and the community
Directors Stephen Ward and Ryan Roberts talk to Insurance Age about the company’s genesis, things they would have done differently and plans for expansion across Cumbria.
Privileged position
With the rise of aggregators and the threat of commission disclosure on the horizon, Tony Cornell asks if commercial brokers’ dominance will ever come under threat
Maintaining morale
After the news that Aviva is freezing pay and not paying annual bonuses to executive directors, Peter Done looks at what brokers can do to maintain staff morale in the tough economic climate
A meaty problem for brokers
Brokers are just as responsible for bad claims service as food retailers are for the horsemeat scandal, but Tony Cornell has a plan for how Biba can tackle it
Making PPC pay
Many brokers have lost faith in pay-per-click advertising on search engines but, with the proper planning, it can work, says Kevin Taylor
How to… secure the best talent
In a nutshell ▶ To get the best management team you must research the market, strike a balance between differing personalities and have a distinct corporate personality
Polly C – the hottest insurance gossip
Polly gets her red arm band on to relay this month's hottest gossip
Polly C – the hottest insurance gossip
Polly’s attention has been drawn to a tricky situation facing brokers and their insurer accounts.
Results: the battle of the giants
The big five have weathered the storm but there’s little hope of hardening markets, says Tony Cornell
Your opinions - letter to the editor - re: article “Abiding by the Rules”
Have your say via email, LinkedIn, the Broker Forum, Twitter and letters.. Send your views to Martin Friel, editor, Insurance Age, VNU House, 32 – 34 Broadwick Street, London, W1A 2HG or email him.
Polly C – the hottest insurance gossip
Polly was surprised to hear rumours that a leading broker, that espouses the benefits of independence, was actually in the market for a buy-out.
Viewpoint - State of the industry: we really must be desperate
An anonymous view from the trenches offers a dose of reality about the state of UK commercial insurance.
Viewpoint - motor insurance: the mire of credit hire
A changes of attitude by brokers and insurers is long overdue and would restore customers’ faith, says Steve Caffrey.
And finally... what have you done for brokers lately?
Pushing into new sectors, listening to what they have to say and championing them on the small screen. Janice Deakin, tells us how she has been nurturing brokers.
Your opinions: follow on LinkedIn
LinkedIn discussion in response to “What does everyone think about the ECJ ruling on gender? Will age be next?”