Compliance
Why The Mills Review is the AI starting pistol for brokers
Most coverage of The Mills Review, published on 6 July, has focused on what it does not do. There is no new AI rulebook, no new obligations and nothing specific to implement. But that somewhat misses the point, writes Robin Knowles, compliance consultant at UKGI.
Clement mulls Lloyd’s legal action after Neal findings published
Former Lloyd’s corporate affairs director Rebekah Clement has put the London marketplace on notice she is considering legal action following the conclusion of its investigation into her relationship with ex-Lloyd’s CEO John Neal.
Ex-CEO John Neal broke Lloyd’s rules – investigation finds
Following an investigation, the Council of Lloyd’s today concluded the conduct of the former CEO of Lloyd’s John Neal, “fell significantly below the standards expected of [its] senior leaders”.
PRA fines insurer £4.165m for incorrect FSCS data submissions
The Prudential Regulation Authority has fined specialist insurer HDI Global SE £4,165,000 in connection with the submission of incorrect data to the regulator.
Q&A: Jon Whiteley, director, insurance M&A at Capital & Trust
Well-managed businesses continue to command significant interest. And owners should start preparing if they’re considering a sale over the next few years, according to Capital & Trust’s Jon Whiteley.
Broking Success: Ian Evans, DPI – from TV to insurance
Ian Evans, director and co-founder of DPI Insurance, tells Emmanuel Kenning about growing the family-owned business to £10m GWP and why, having switched from a career in the television industry to work with his two brothers, he would advise his younger…
CII calls out ‘hesitant’ vulnerable customer data processing
The Chartered Insurance Institute has published guidance to support insurance and personal finance firms in managing vulnerable customers’ data.
Final quarter addition takes insurance S166 annual total to seven
The Financial Conduct Authority (FCA) served one insurance firm with a skilled person report in the final quarter of 2025/26, taking the total to seven, the lowest in the past three financial years.
Blog: An insurance take on why ‘Spygate’ is as much about governance as it is football
The news has been abuzz with the Southampton FC ‘Spygate’ scandal over the last week. James Yorke offers his perspective on the compliance issues at play through an insurance lens.
Blog: Is an AR boom incoming?
As the number of independent brokers reduces year on year, is the appointed representative model the way forward to bolster competition in the market following years of consolidation? Rosie Simms ponders the question.
UK-EU Gibraltar Agreement 2026: what it means for the insurance industry
A new draft agreement has prompted questions from insurance groups about whether Gibraltar’s proposed Transaction Tax might change the treatment of insurance services supplied by companies based there. Mark Ellis, a partner at PKF Littlejohn examines the…
Interview: TBIG CEO Chris Haggart on unlocking the ambition
“The strategy is not being ripped up and rewritten,” TBIG CEO Chris Haggart tells Insurance Age, as with the “foundations laid” it’s about executing at scale to unlock the ambition.
Brokers asking MGAs for more digital products
Brokers are asking for more digital products and greater transparency in capacity tenures from managing general agents, according to MGAA boss Mike Keating as he highlights an uptick in incubator start-ups.
Broker Diversity Push: FOI stats show subtle improvements in broking leadership gender balance
The latest data from the Financial Conduct Authority obtained by Insurance Age via a Freedom of Information request has shown small improvements in five out of six key SMF approved functions.
Further increase in FCA insurance S166s
The Financial Conduct Authority hit the insurance sector with three skilled person reports in the third quarter, taking the running total for the financial year to six.
No FCA insurance sector fines in 2025
The insurance industry went through the last calendar year without being hit with any financial penalties by the Financial Conduct Authority.
Interview: Tigi Singhateh and Adrian Best, Invicta Insurance Services
Since coming on board in 2022, Invicta Insurance Services’ leaders have doubled the size of the business, despite having to deal with a fraudster. With the now ex-employee jailed and the case firmly behind them, they are targeting doubling again.
FCA’s home and travel super-complaint response triggers praise and warnings from experts
Industry specialists have praised the clarity and transparency of the Financial Conduct Authority’s response to the Which? super-complaint about the ‘broken’ home and travel insurance markets but warned the actions may not “get to grips” with “growing…
FCA commits to expanded work in response to Which? super-complaint
The Financial Conduct Authority has promised to do more work on improving claims handling and consumer understanding of cover in light of Which? hitting the watchdog with a super-complaint about the ‘broken’ home and travel insurance markets.
JMG adds SafeSchool to risk management portfolio
JMG Group has bought specialist education-focused health and safety consultancy SafeSchool.
No punching the air, just a sense of relief – broker leaders on ex-employee fraudster being jailed
On 20 November this year ex-Invicta Insurance Services employee Leon Price was sentenced to a total of five years and three months in prison for stealing over £133,000. The broker's managing director Tigi Singhateh and operations director Adrian Best…