Regulation
Clouded judgement
While some brokers have largely negative ideas about legal expenses, it may be time for them to re-evaluate. Graham Laing argues that their judgement has been wrongly clouded by years of advice from lawyers and it may now be time for a serious re-think
Delivering in the regions - London: centre of the universe?
Regional Summary
A thirst for success
Insurance intermediary Oxygen formed in 2004 with the goal of improving customer service modernising the processing infrastructure in the sector. Oxygen is a relatively new player in London's insurance market and is enthusiastic about making an impact
Carphone Warehouse fined
The Carphone Warehouse has been fined £245,000 by the Financial Services Authority (FSA) for not tre...
Judges' biographies
UK Broker Awards 2006
Create Solutions rolls out TCF product
A new product has been created in response to the Financial Services Authority's (FSA) treating cust...
Risk perspectives - Being certain about contracts
Contract certainty, the complete and final agreement of all terms between the insured and the insure...
FSA fines Harrison
The Financial Services Authority (FSA) has fined Paul Harrison, former chief executive of insurance ...
CMT developed
A new online Competence Maintenance Tool (CMT) has been developed by the IFS School of Finance and A...
Looking ahead to Parliament in 2007
With 2006 having been such a good year in Parliament for insurers, 2007 promises to be tougher, with some battles to be fought
PB boys are back in town
Professional Broking has just signed up regular management clinic contributor Peninsula for our annu...
Start-ups fall out of consolidation bustle
Evidence that the number of new broking start-ups is on the increase is beginning to emerge from var...
Fingers on the button
Round Table
Message from our sponsor
Round Table
TCF reviewed
Q. My co-director wants me to review whether we treat customers fairly. If we did not we would have no business, so what more can I do?
Changing the landscape
Outsourcing
Biographies - Who's who around the table
Round Table
Untightening the tethers of regulation
FSA effectiveness review
Package travel insurance deals facing inquiry
A move by the economic secretary to the Treasury to announce an inquiry into the sale of packaged tr...
Biba offers brokers aid in light of claims pitfall
Increasing numbers of brokers are having their professional indemnity (PI) claims rejected as a numb...
Risk perspectives - Dealing with a possible banana skin
No one likes to receive a business complaint as it suggests a mistake, despite the best of intention...
Regulation Zone
Insurance Age's new Regulation Zone, sponsored by Groupama Insurances, has really taken off since it...
The Regulation Zone
Since its launch, the Regulation Zone, sponsored by Groupama Insurances, has been visited by many br...
FSA says there has been a positive response
The Financial Services Authority (FSA) has said that there has been a positive response from the ind...