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A thirst for success

Insurance intermediary Oxygen formed in 2004 with the goal of improving customer service modernising the processing infrastructure in the sector. Oxygen is a relatively new player in London's insurance market and is enthusiastic about making an impact

After its formation Oxygen, as a company, identified a raft of changes that are currently manifesting themselves across the market and saw a clear opportunity for a focused new firm to capitalise on this changing landscape.

A major area of this change was the appointment of the Financial Services Authority (FSA) as the central regulatory body for the London insurance market. Prior to the FSA's involvement, business was often conducted on an informal, 'gentleman's agreement' basis, whereby firms

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