Customer service provider of the year - Preferred Medical

Preferred Medical has always prided itself on its high quality of customer service; a level of service that is mainly due to its excellent staff retention rates and its ability to establish long-term relationships with valued customers

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Since it was established in 1995, healthcare protection specialist intermediary, Preferred Medical (PML) has prided itself on its excellent customer service. The company has attributed its reputation and service from gaining a dedicated and professional workforce with a staff turnover of virtually zero.

PML is viewed by its staff as a first-class employer and its unique 'no blame' culture creates an atmosphere that it says encourages first-class teamwork. Also

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FCA adds four more S166s to sector

The Financial Conduct Authority has slapped the general insurance and protection sector with another four skilled person reports as the crackdown continues.

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