Regulation
Risk perspectives - Think twice before a spring clean
The archiving of documentation is perhaps one of the most undervalued tasks of running a successful ...
Will distribution margins wilt under the spotlight, again?
Distribution margins for insurance intermediaries are again the subject of intense investigation. Th...
Conflict management key to disclosure outcome
Much has been said about hard disclosure in this edition. To recap, some company market insurers are...
One small step
Spitzer
A Dunn ideal
Bernard Dunn, managing director of MacDonald Reid Scott, presented the broker case study in Glasgow ...
Letter of the month - The failure of PPI providers needs tackling at the top end
Oh dear. Yet another report from the Financial Services Authority voicing concerns at the failure of...
Client money worries
Q. If my firm get a FSA themed visit, I am concerned we might have a problem with the money rules. I am not sure where to start, any suggestions?
Appointment at Cooper Gay Intermediaries
Cooper Gay Intermediaries has appointed Michael Joyce as executive vice president based in its Minne...
Brokers speak out as clock ticks over commission disclosure stalemate
Resurgent concern that the regulator may yet introduce compulsory commission disclosure since John T...
PPI "scandal" could cost billions
An industry expert is warning the insurance industry that the inquest into the payment protection in...
FSA gives and takes advice
In London, Chris Harris, small firms division manager at the Financial Services Authority, addressed...
Disclosure encounters of a different kind
Tentative proposals fo reforming non-disclosure and misrepresentation could mean a simplification of position for brokers
Keeping calm in a climate of fear
As most of you will know by now, John Tiner has announced that the Financial Services Authority will...
Attendance rules
Q. An employee who is always late is starting a trend and our attendance figures are falling. What can I do to address the issue?
IAG acquires Hastings Insurance Services and Advantage Insurance Company
Insurance Australia Group (IAG) has acquired the UK-based Hastings Insurance Services and Gibraltar-...
Win an MP4 player
To mark the launch of its new let property insurance product for brokers, Acumus Insurance Solutions...
Soundbytes
E-commerce
The hottest insurance gossip
The new age discrimination laws seem to be getting everyone in a pickle - brokers and insurance maga...
When I read Tony Cornell's Agenda ..
When I read Tony Cornell's Agenda piece this month I admit to thinking, thank goodness that someone ...
A bitter pill to swallow
Treating customers fairly
Continental Casualty keeps CNA rating solid
Company ratings