Aviva
Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers. Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
E-commerce: Insurers urged not to rush into app development
Insurers have been warned against rushing to create iPhone applications (apps) for basic insurance processes as Aviva became the latest insurer to launch an app.
PB December 2010: News round-up
Apple iPhone apps continue to be all the rage in the insurance industry. Aviva launched MyClaim, a free app enabling policyholders to file a motor insurance claim remotely from their iPhones.
Focus - Broker funding: Finding your way through
With the major banks still cautious about lending, brokers are finding it tough to access funding for growth. Rachel Gordon looks at the options.
News Analysis: Changing course at Aviva
Andrew Tjaardstra discusses Aviva's change in fortunes and direction since the departure of former chief executive Igal Mayer to head up the insurer's North American operations.
News Analysis - Cornwall: After the flood
Emmanuel Kenning asks how the insurance profession has responded to the floods in Cornwall.
News Analysis - Ireland bailout: Ireland on the brink as UK exposures rocket
The bond markets continued to punish Ireland as fears of contagion spread in the Eurozone, writes Andrew Tjaardstra.
Aviva heads to Zurich for corporate risk and specialty lines MD
Zurich’s CEO for global corporate UK business David Hall has resigned to join Aviva as managing director of corporate risks and specialty lines in its UK general insurance business.
Aviva launches package for metal and machinery sector
Aviva has launched two bespoke policies for those working specifically in metals or machinery and equipment.
Axa signs up to Powerplace
Powerplace has finally secured what it describes as the “3 As” after announcing Axa’s intention to join its panel.
Insurance Age blog: Thank you and goodnight
As The Chairman of the Board himself would say "and now the end is here, and so I face the final curtain..." as, yes, you've guessed it from my oh so subtle intro, I'm leaving good old Insurance Age.
Bluefin to put SME underwriting facility Elite into run-off
Bluefin has announced that it is putting its Elite underwriting facility for small to medium sized enterprise (SME) business into run-off in favour of expanding its existing Platinum product range.
Aviva launches iPhone claims application
Aviva has launched a free iPhone application (app) which has been designed to allow policyholders to file a motor insurance claim remotely from their iPhone.
Record numbers flock to Broker Expo 2010
A record-breaking 750 brokers attended the sixth Insurance Age Broker Expo at Coventry's Ricoh Arena.
Market Watch - Networks: Opening connections
Emmanuel Kenning argues that broker networks are becoming more popular, though managers need to think carefully about the offerings available through them before committing their firms.
News Analysis - PB Management Event: Planning for the recovery
Emmanuel Kenning reports on the key management information on offer to attendees at PB's annual conference.
Broking Success - Stonebridge Corporate: Building fast
Andrew Tjaardstra meets two young brokers aiming to make waves in their local market by growing their business fivefold.
Aviva's Q3 UK GI premium soars 12%
In its UK general insurance business, Aviva has reported a 12% rise in net written premiums to £1.05bn in Q3, compared to £927m in the same period last year.
E-commerce: Insurers urged to make MTA and renewal options available online
Brokers have called for insurers to include mid-term adjustment (MTA) and renewal facilities as part of their online small commercial offerings.
Select commission uplifts risk breaking new bribery laws
Insurers offering brokers increased commission rates for new business must ensure they have adequate procedures in place or they could risk breaching the Bribery Act 2010, according to legal experts.
E-commerce: CII group to assess how social media can review claims
The Chartered Insurance Institute (CII) has created a New Generation Claims Group tasked with investigating how social media can be used to improve the claims process for brokers and their clients.
Powerplace closer to "perfect panel" with Aviva on board
Aviva has joined Powerplace’s panel of insurers.
Post Intelligence Benchmarking - Commercial Insurers: Waving - or drowning?
Insurance 360's groundbreaking survey of commercial insurers' performance reveals which ones have got their acts together and which ones need to raise their game. Peter Joy reports.
CII aims to improve claims process with formation of new think tank group
The Chartered Insurance Institute (CII) has brought together a group of young insurance professionals to consider and develop new and innovative ways to improve the claims process.