Aviva
Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers. Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
Market Watch: Sporting chance
With the 2012 Olympics looming large on the horizon, Emmanuel Kenning delves into the many and varied risks surrounding the insurance of sports clubs.
Aviva launches thermal technology for commercial customers
Aviva has launched a thermal imaging survey service which has been designed to detect loose or corroded connections in machinery and reduce any potential downtime.
News review: May
Former insurance broker turned MP, Andrew Stephenson, described being an intermediary under the labour Government as a "nightmare".
Reportage - market share: Survival tactics
The birth of the direct line in 1985 left many predicting the death of the personal lines broker - but 25 years is a long time and, in true entrepreneurial spirit, brokers have defied the sceptics by adapting to survive. The struggle has produced many…
Reportage - state of the market: A very British coup
Unlike our continental cousins, buying insurance online has become de rigeur for the UK public - but it is not all doom and gloom for personal lines brokers. Louise Meeson reports on the state of market.
Insurance Age interview: An even keel
For Phil Scarrett, managing the network operation at Willis is all about striking a balance between the need for growth and maintaining the community spirit. He tells Martin Friel how he keeps everyone happy.
E-commerce: Real-time rating solution is revolutionary, says Aviva
Aviva claims to have "revolutionised" personal lines pricing after joining with Open GI to launch a real-time rating solution for brokers.
Aviva to restore broker faith with price review and restructure
Aviva has taken steps to try to win back independent intermediaries by shuffling its regional management structure and vowing to improve its personal lines pricing model.
PB Week: Aviva's latest appointment gets personal
As the recently-appointed head of broker personal lines, one of the most common questions I am asked is why we are investing in the broker market when some are speculating that personal lines via brokers is dead, writes Sam Hudson, head of broker…
Aviva broker chief Brigid Murphy to quit
Aviva has today announced that Brigid Murphy, director of regional brokers for the UK general insurance business, is to leave her role in June.
BIBA 2010: What did you miss?
Catch up with all the news from the British Insurance Broker’s Association conference.
Aviva attempts to close the ash gap with new volcano add on
Insurer charges more for covering ash cloud or similar travel disruptions with an add-on to its travel policies.
Video: Industry leaders' views of the Lib-Con government
Liz McMahon talks to key industry figures at the recent Biba conference to garner opinion on the new coalition Government and the impact it may have on the insurance industry.
BIBA 2010: Ex-Aviva public affairs head urges Tory colleagues not to scrap IIWG
The former head of public affairs at Aviva and new Conservative MP Tracey Crouch, believes the Insurance Industry Working Group (IIWG) report should not simply be scrapped because of a change of government.
QBE raids Allianz for broker development chief
QBE has announced the appointment of Judy Holt to the newly-created role of manager, broker development, to support the expansion of the insurer's offering in the UK and Ireland.
JLT announces director departures
Jim Rush, group finance director, and William Nabarro, group commercial director and chairman of the employee benefits business, are leaving the Jardine Lloyd Thompson (JLT) Group.
Aviva claims to have "revolutionised" personal lines pricing
Open GI has integrated its motor quote engine with Aviva’s dynamic web-based rating engine in a move that aims to provide more competitive, real-time rates to brokers.
Aviva appoints head of broker personal lines
Sam Hudson has been appointed head of broker personal lines for Aviva.
Aviva's results suggest GI recovery
Aviva’s first quarter statement has shown “a return to volume growth in 2010” despite tough conditions and cost cutting.
News Analysis: Volcanic fallout
Andrew Tjaardstra reports on the aftermath of the Icelandic eruption.
Risk Management/claims: Aviva website spreads the benefits of group risk
Aviva UK Health has launched a website to educate brokers on the benefits of selling group risk cover.
Aviva issues volcano insurance advice to customers
UK's largest insurer attempts to clarify its position over the disruption from the volcano
Aggregator market set to shrink, claims Beachcroft
According to solicitors Beachcroft, the aggregator market will either dissolve or consolidate within three years and consumers will have the choice of only a "handful of aggregators".
News review: March
MMA outlined 'phase two' of its commercial roll out with the establishment of three new regional trading centres.