FSA to probe insurers’ use of investigators


The Financial Services Authority (FSA) has announced that it is conducting a review into the use of private investigators by insurance firms.

The regulator said that reports had suggested there was a “potential for poor practice”. Insurance companies using private investigators as a tactical tool to drive reductions in valid claim payments or private investigators being incentivised to produce findings that reduce payments on valid claims were two of the activities that the watchdog said would

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact [email protected].

You are currently unable to copy this content. Please contact [email protected] to find out more.

To continue reading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: