Power hour: Northern lights

Cautious optimism in the local economy and increased insurer presence in Newcastle are just two reasons why the North East market is looking up, reports Martin Friel

Power hour: Commercial challenge

The market constantly bemoans commercial rates and the sector seems to be struggling. So, what will be the main challenges in commercial lines in 2012 and how is the Scottish market facing up to them? Martin Friel finds out

Power hour: what SMEs want

The SME space is much fought over, but what is it that this disparate group of businesses want from insurers and brokers, 
and what do brokers need from insurers in order to deliver now and in the future? Caitlin Morrison finds out

Power hour: Survive the surge

Claims are seen as the shop window of the insurance industry. However, this sector seldom gets the chance to show its capability outside major surges in claims such as last year’s ‘big freeze’ or the recent riots, writes Martin Friel

The Broker Business Club: Why the mid-market matters

In the first of a series of business lunches being held across the country, Insurance Age has teamed up with Zurich to bring together some of the most senior and influential brokers to discuss the most pressing concerns in their particular markets. The…

Power hour: Talking technology

Technology and e-trading has the power to transform the industry but, as our experts discussed at Biba 2011, insurers and brokers have been slow on the uptake. Liz McMahon reports.

Power hour: A flood defence drought

The coalition has already announced that flood defence spending is to be cut. With the Statement of Principles due to run out in 2013 this month's discussion focuses on the possible impact for insurance. Emmanuel Kenning reports from Manchester.

Viewpoint: Spending Review demands wise heads

Managers have had a difficult year, facing not only continued economic uncertainty and the lowest-recorded levels of employee morale but also the recently announced Comprehensive Spending Review, signalling the biggest business shake-up in decades.

Video: The benefits of digital marketing

Mike Berry, strategic digital marketing consultant and trainer for The Marketers’ Forum, is interviewed by the editor of Professional Broking, Andrew Tjaardstra, on the benefits of digital marketing.

Video: the impact of regulatory structure reforms

Jonathan Evans MP and chairman of the All Parliamentary Group on Insurance & Financial Services, meets Incisive Media’s David Worsfold to discuss the impact of the proposed reforms of the regulatory structure on the insurance and retail financial…

Power Hour: Socially acceptable?

This month's power hour discusses the potential business opportunities of rapidly growing social media and asks how brokers of all shapes and sizes can get involved. Martin Friel reports.

At your service?

This month's discussion, sponsored by Ecclesiastical, focuses on why composite insurers' service levels is an area of weakness and what steps can be taken by the industry to improve claims handing?

Power Hour: A taxing issue

The Government's surprise IPT ruling has caused uproar among the broking community as concerns mount over the sharing of commercially sensitive information. Martin Friel reports

Survival of the fittest

This month's power hour asks what insurance can expect from 2010 and how the industry as a whole can continue to keep its head above the water. Martin Friel reports on the debate

A market reborn

Crowned the Capital of Culture 2008, Liverpool is a vibrant city famous for its music scene, but what does its broking market have to offer? Martin Friel heads north-west to find out how the Liverpudlian approach differs to its neighbours'

Battening down the hatches

This month's discussion explores how brokers can reinforce their businesses against the recession while ensuring customer care remains at the heart. Jessica Pothering reports

The benefits of hindsight

To commemorate Insurance Age's 30th anniversary, this Power hour will look at the last 30 years of broking to ascertain what lessons, if any, have been learned and predict what the future broking landscape will look like. Martin Friel reports

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