Personal injury (PI)
Opinion - accident management: a case of double standards
Clare Ryder tackles two topics that have been the subject of debate recently - deskilling and insurer use of accident management
Profile - Henry Engelhardt: Admiral of the fleet
Henry Engelhardt was at the bow when the Admiral ship first set sail and he led the company onto the stock exchange when it floated in 2004. Emmanuel Kenning talks to the CEO about claims, pricing and the source of great market envy - the provider's COR.
ABI appeals to MoJ to cut consumer legal costs
The Association of British Insurers (ABI) has called for reform of Britain’s civil litigation system, after claiming that millions of consumers are losing out as a result of the high legal costs involved in dealing with personal injury claims.
Motorists happy to misrepresent to obtain cheaper car insurance
Research from the Association of British Insurers (ABI) has revealed that the majority of motorists are prepared to misrepresent a risk to get cheaper car insurance.
E-commerce: Commercial market struggles to meet fraud prevention demand
As the capacity for online small to medium-sized enterprise (SME) trading increases, the commercial insurance market continues to lag behind in fraud prevention, according to APC underwriting director, Ian Russell.
Product launch: Travel, PA and emergency link
A product that unites the handling of personal accident and travel claims and the provision of emergency medical assistance has been launched by Cega Group Services.
Your opinions: One in four pay off other driver
Insurance Age welcomes your opinions via email, Linked In, the Broker Forum, Twitter and good old fashioned letters.
Legal expenses: Referral fee free?
Martin Friel looks to the future and imagines a legal expenses market where referral fees no longer exist. What would this mean for brokers and how would the sector adapt to accommodate this change?
Product review: Specialist social welfare covers for all
This product has been reviewed by brokers and rated from one to five based on the policy's key benefits.
Interview: In perfect focus
With sharp intelligence, good humour and unique perspective, industry consultant Clare Ryder shares her thoughts with Martin Friel about where the market has been and where it needs to go next.
Referral fee income to stay
Legal experts have predicted that referral fees in personal injury cases will continue to exist in some form even if the Government decides to implement an outright ban on their use.
The PB Interview - Laurent Matras: Through the storm
Laurent Matras, managing director at Groupama Insurances, tells Andrew Tjaardstra about the state of the insurance market and how he is working closely with brokers to give his firm a competitive advantage.
Legal - Compensation Claims: Seeing sense on compensation culture
The law regarding risk perception, negligence, responsibility and compensation is about to undergo a massive overhaul, writes Andrew Parker.
Plea for MoJ to get tough on lawyers' PI abuse
Allianz has called for the Ministry of Justice (MoJ) to crack down on claimant lawyers it claims have abused the new personal injury claims system.
Viewpoint: Time to put things right
With poor motor results continuously dismissed as being due to external factors, David Vine asks why insurers choose to ignore the evidence that would enable accurate pricing and, in turn, profit.
Risk management/claims: Lord Young slams 'unnecessary' low-hazard risk assessments
Lord Young has called for a stop to low-hazard health and safety risk assessments as part of his review into UK compensation culture.
UK personal motor market to remain unprofitable for further five years
The UK personal motor market will remain unprofitable until at least 2015, according to a new survey of leading UK insurers by Towers Watson.
Broker claims debate - roundtable: A case of too many cooks?
The friction between brokers, insurers and accident management companies is well documented, but what has come under less scrutiny is the underlying reason for this tension. Martin Friel reports on this special roundtable debate.
Broker claims debate: Restoring relations
With insurers under-resourced to cope with growing credit-hire volumes, the industry is feeling the strain. Chris Shaw asks how relations can be improved.
Bluefin selected as SPL broker
Bluefin is to target further sporting business north of the border after being appointed by the Scottish Premier League (SPL) as its nominated insurance broker.
Broker claims debate: Giving credit where it's due
Credit-hire organisations step in to provide replacement vehicles to not at fault drivers when insurers fail to serve their needs. Unsurprisingly, the relationship between the two industries has always been tense. Edward Murray asks where brokers fit in…
Product launch: Global water cover launched
Marsh has launched a contamination insurance product for water utility firms.
Injury claims costs in motor rising by nearly a third a year, claims Towers Watson
The cost of injury claims in the UK car insurance market has grown recently by nearly 30% per annum according to Towers Watson.
Editor's comment: The motor market is shot
A senior industry figure told me this month that it is the "worst time" in the history of the motor market for insurers. A pile of news has confirmed this, including RBS's loss of over £200m in its first-half results, Equity's reserving issues and NIG…