Payment protection insurance (PPI)
Direct Line Group most complained about insurer
Figures from the Financial Ombudsman also put Aviva, Ageas, Axa and RSA into the top five most complained about providers.
Broking break: Your Top Five
Deals, bribery offences, Arnold Schwarzenegger and Kanye West hit the headlines this week and make up the five most popular stories.
Arnold Schwarzenegger to front FCA's ad campaign on PPI deadline
The Terminator actor will urge people to make a decision about filing a PPI complaint.
Ombudsman reveals slight fall in PPI cases for start of financial year
However first quarter saw rise in enquiries.
Quizzical questions: 23 June 2017
Test your knowledge of the week's news with our topical quiz.
The consultation on PPI cost the FCA over £473,000
Regulator notes that £3.2m of the £42.2m consumer communications campaign budget has been spent so far.
Firms received 3.04m complaints in second half of 2016, says FCA
Regulator states PPI is still most complained about product.
FCA: PPI deadline set for August 2019
Watchdog to launch a two-year campaign to encourage customers to decide if they should act about PPI before the deadline.
PPI complaints account for half of FOS’ workload
The ombudsman opened 36,065 new PPI cases between October and December last year.
News analysis: FCA consultation continues as FSCS hits brokers with levy hike
Industry reels as regulator weighs up options for funding compensation scheme
FSCS broker levy increases to £13m for 2017/18
Insurers to pay £63m supplementary levy following the failures of Gable and Enterprise.
FCA delays PPI feedback until next year
Watchdog pushes deadline into first quarter of 2017.
FCA considers deadline on PPI complaints
Regulator to consult on feedback from previous consultation.
Complaints up at Financial Ombudsman Service for 2015/16
FOS reveals level of complaints upheld in different insurance business lines.
GI complaints fall 3%
FCA reveals that non-PPI general insurance complaints fell to 296,505 between July and December 2015.
NAO issues warning on FCA's value for money over mis-selling
National Audit Office says the FCA cannot be confident that its actions are reducing the overall level of mis-selling.
Direct Line has most FOS complaints for general insurance
Ageas and Aviva come in second and third for the second half of 2015.
FOS: Most insurance complaints about claims
Financial Ombudsman Service says number of complaints about premiums is increasing.
FCA confirms PPI claims deadline consultation
Eighteen firms face cost of funding £42.2m communications campaign.
Editor's letter - November 2015
“If brokers… end up paying for the advertising to generate more claims we really will have gone through the looking glass”
FCA fee increase threat
Biba calls on regulator to spend wisely as FCA consults on PPI claim time limits and considers whether to increase fees to pay for marketing campaign.
FCA to consult on introducing PPI complaint deadline
Trade body says it will also consult on funding a consumer communications campaign.
Direct Line tops FOS complaints table for general insurance
Axa and Ageas complete top three at Financial Ombudsman Service.
FOS receives 4,000 PPI complaints a week
PPI accounts for 55% of all complaints.