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FCA considers deadline on PPI complaints

complaints

Regulator to consult on feedback from previous consultation.

The Financial Conduct Authority (FCA) has confirmed that in its view the package of proposals on payment protection insurance (PPI) complaints laid out in its November 2015 consultation should be taken forward.

The regulator detailed that the package includes imposing a deadline for making new PPI complaints and launching a consumer communications campaign to raise awareness of the PPI issue and the deadline.

The FCA stated that it intends to make rules and guidance on handling PPI complaints in

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