Paul Samways, managing director of Miles Smith Insurance Solutions, tackles the questions this month.
Miles Smith’s Paul Chainey and Paul Samways explain how the broker has grown by focusing on high-risk sectors and building specialisms
Meet the A&A Group CEO in our latest video.
Having a good team around you and a focus on customers is key to success explains The A&A Group CEO Tony Allen
Igo4's CEO talks superhero powers and his strategy at table tennis.
Matt Munro, chief executive officer of Igo4, talks telematics, aggregator sites and the importance of brokers utilising data to add value for insurers
Organic growth and careful acquisitions are helping Bennett Christmas hit its three-year target, explains the Sussex-based broker’s CEO Mark Bennett
The Plan team are cycling mad (a signed Bradley Wiggins jersey hangs on the wall). MD Ryan Georgiades tells Insurance Age about the vehicle-focused broker’s move into pedal bikes
Managing director of TH March Neil McFarlane explains how the specialist jewellery broker is looking to grow and keep the personal touch with clients
Managing director Russell Lane set up Bristol-based professional indemnity broker Brunel Professional Risks 10 years ago. He explains the firm’s nationwide reach and his plans to open more offices.
Lark Group managing director Stephen Lark explains how growth is coming organically as well as through acquisitions and investment in IT
Circle Insurance's Tony Norcott on being debt-free and growing
Fresh Insurance chief executive Lisa Powis explains how the broker expanded its female-focus to become a tech-savvy multi-brand business
Chairman Robin Lucas explains how Lucas Fettes & Partners is growing due to referrals and its reputation, but warns that developments such as the advent of driverless cars could see the demise of unprepared smaller brokers
After a management buyout and a radical restructure, group managing director Chris Patterson explains why the outlook is bright for Bollington Insurance Brokers
Managing director Roger Gaunt set up Leeds-based broker Gauntlet 20 years ago. He explains how he developed and diversified the business and shares his thoughts on succession planning
Imogen Coggan, group MD at Kelliher Insurance Group, explains the Kerry London rebrand and talks about the future of the broker
Autoline managing director Michael Blaney tells Siân Barton why he’s proud of the Northern Irish broker’s traditional face-to-face approach and its commitment to new technology such as telematics
As a proud Scot, independent broker and descendant of a Caledonian freedom fighter, Edward Bruce, managing director of Edinburgh-based Bruce Stevenson, tells Siân Barton why he thinks the union is a good thing and explains his business expansion plans
DE Ford’s director Craig Walton tells Caitlin Morrison how the broker learned from its mistakes and why the firm values chartered status
After going from struggling to run the business to two award triumphs, Cowens Survival Capability’s Stuart Williams and Grant Scott tell Emmanuel Kenning how a focus on training and professionalism has proved a winning combination
Portmore Insurance Broker’s director Graham Jacobs tells Caitlin Morrison how the company is able to compete with the nationals and why they like complex business
Morton Michel directors Jerry, Samantha and Nick Beere tell Caitlin Morrison how a favour for a playgroup in 1964 led to the formation of a successful family business and a relationship with an insurer that has lasted for half a century
South Essex Insurance Broker’s deputy chairman Barry Fehler tells Emmanuel Kenning how he got into schemes and why they are getting harder to set up