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Regulation

Contractual changes

The Market Reform Programme Office has revised its guidance on how best to achieve compliance with t...

Unlock the potential

Having a criminal conviction can be more than just a social stigma, as ex-offenders can also struggle to obtain insurance. However, one charity is hoping to eradicate some common industry perceptions, writes Sarah Hills

Biba welcomes FSA PPI Report

The British Insurance Brokers’ Association (Biba) has welcomed the findings from the third phase of the Financial Services Authority’s (FSA) thematic review of sales practices in the payment protection insurance market (PPI).

EC report threatens intervention in insurance market

The European Commission’s final report on Business Insurance (published September 25) has increased the liklihood of possible enforcement proceedings against perceived anti-competitive practices within the London market, according to Reynolds Porter…

Lord Hunt of Wirral to review FOS

The board of the Financial Ombudsman Service (FOS) has engaged the Rt Hon Lord Hunt of Wirral MBE (David Hunt) to lead an independent review of the organisation – focusing on the openness and accessibility of the ombudsman service to its wide range of…

So, who do you represent?

The English and Scottish Law Commissions' July consultation paper focused on helping consumers better understand the law regarding insurance contracts

Changing SMTs

Q. It is a legal obligation to provide my employees with a written SMT, so how do I make changes to articles?

Anything is possible

The Financial Services Authority's Treating Customers Fairly principle has left many in the insurance industry wondering whether compliance is possible but, as Martin Friel discusses, the regulator's intentions are becoming clearer as the market spends…

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