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Findings reveal a sorry state of affairs

The findings of the latest review of the sale of payment protection insurance (PPI) by the Financial...

The findings of the latest review of the sale of payment protection insurance (PPI) by the Financial Services Authority (FSA) makes sorry reading for anyone involved in this industry.

The FSA has made it clear the outcome it is expecting, as identified in previous PPI reports. So why has so little progress been made? Are some firms waiting for the report and resulting recommendations following the Competition Commission's enquiry, before taking any action to address shortcomings in the way PPI is

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GI AR numbers fall again

The general insurance and protection sector saw the biggest fall in the number of appointed representatives last financial year, the Financial Conduct Authority has calculated.

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