Opinion
Front row seats
At a break-out session at the BIBA conference, or 'seminar session 3, stream 1', it was fascinating ...
Going smoke-free
Q. How can I ensure I am prepared for the implementation of the new smoking laws?
Explaining endorsement
Q. My compliance consultants tell me I should explain endorsements to clients. Surely it is up to them to read policies?
The rise and rise of the aggregator
Rick Slater, General manager, CDL Another day, another price comparison site - or so it may seem to...
The hottest insurance gossip
As if smaller brokers did not have enough to contend with, they now find themselves under attack fro...
Holding all the cards
The Payment Card Industry Data Security Standard has been designed to protect the interests of consumers and insurance firms alike, but is the industry prepared for its introduction? Mark McMurtrie assesses the risks ahead and the danger of non-compliance
The slow drive for staff competency
We have been trying to convince the industry for more than three years that 'online assessment' is n...
A fair comparison model is needed
Every day, brokers meet the challenge of keeping up to date with new products to advise their custom...
I have just returned from Biba conference ..
I have just returned from the British Insurance Brokers' Association conference at ExCeL in London, ...
Learning the lessons of the past
The fortunes of private motor brokers seem to be linked closely to technology. This is not surprisin...
New entrants have a challenge ahead
The Financial Services Authority (FSA) is pushing for brokers and insurers to ensure that their staf...
Home office shake-up or Whitehall farce?
While the government rightly looks to lighten the onerous burden of responsibility placed on the Home Office, hasty reforms do not bode well for the insurance industry
Does ownership equal control of distribution?
Chris Hanks, General manager commercial, Allianz The battle to secure commercial insurance has take...
Interim report confusion
Q. The FSA are looking at ICOB rules for brokers again. Will all the hoops we had to jump through be taken away?
Hearty congratulations
Overheard would like to open this month's derivative gleanings with a message of hearty congratulati...
Reducing absenteeism
Q. Can you provide some advice on managing absenteeism in the workplace?
A standard courtesy
No-claims discounts are a standard part of any motor insurance policy, but should the same practice be extended to household insurance? Robert O'May urges insurance firms to adapt to current customer expectations and make a change for the better
Outcry screams of mismanagement
The sudden outcry from some areas of the broking fraternity is just typical (Insurance Age, April). ...
If there's a will, there's a way
The issue of Goodwill is still rumbling on, with little sign that the Financial Services Authority (...
The Insurance Age Annual Survey
The Insurance Age Annual Survey on the eve of the British Insurance Brokers' Association's conferenc...
Biba bites back at Goodwill criticism
I was disappointed to read the comments in Insurance Age's last edition regarding Goodwill, and the ...
Biba works, but a rethink is needed
I was surprised to see the complaints from brokers about the British Insurance Brokers' Association ...
pollyc@incisivemedia.com - The hottest insurance gossip
Polly got to test her skills in armed robbery, heists and being extremely aggressive at Allianz Comm...
Good news about goodwill
Q. I am puzzled by some of the comments on goodwill - is it an issue?