New entrants have a challenge ahead

The Financial Services Authority (FSA) is pushing for brokers and insurers to ensure that their staff have the right skills to be able to perform their duties (Insurance Age, April). However, a fresh entrant to the market clearly will not have this, so why invest in one?

Clearly, everyone must understand that it is right for the FSA to insist that insurance companies and brokers alike ensure that all staff have the right competencies to professionally perform their duties.

Brokers and insurers are

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