Insurer
What the papers say
In this edition, Insurance Age editor Martin Friel is joined by LV PR manager, Emma Holyer and Incisive Media group editorial services director, David Worsfold to pick over December's trade press.
Aviva creates new marketing role
Gary Price promoted to the director role after his part in the rebrand
Evergreen snapped up by QBE
Service-led specialist insurer's brand and renewal rights transferred to QBE European Operations
LV scoops customer service prize
Its general insurance contact centres beat insurer competition
UK insurance premium income falls 18%
According International Financial Services London, premiums will remain subdued in 2009 with recovery likely to begin in 2010
Travelers branches into Scotland
Travelers first Scottish office opens in Glasgow in January
Willis: FI insurance market shows signs of softening
Hard market for financial institutions insurance unlikely to last until end of 2010, according to Willis report
NIG raids Heath Lambert and Zurich for new hires
NIG boosts its Birmingham office with three new appointments
Aviva warns of increase in commercial claims
Commercial claims costs due to rise by about a quarter in January
CNA relocates Manchester operations
Move makes way for expanding team
Fortis and Biba join forces in new campaign
Campaign aims to reduce the threat of water damage
Home and Legacy strengthens household team
Barry O'Neill, managing director, Home and Legacy, said the company had seen a 40% increase in new business
Allianz Commercial develops cross-border capability
Insurer develops solution to provide property and casualty cover for UK companies with European or global exposures
JLT warns of market "disconnect"
Andrew Sainsbury, a partner at JLT Reinsurance Brokers, said the insurance and reinsurance markets are moving at a different pace
QBE aims to improve broker service with new claims system
Insurer selects new claims management solution
Argo hires new active underwriter
Paul Kneafsey replaces Mark Lawrence who is leaving the company
Groupama cracks down on fraud
Insurer rolls out fraud solution across its household and commercial business
Axa Assistance appoints new travel boss
Insurer also announces integration of Axa Assistance UK travel hub
Fire costs soar
According to a new report, in the first half of 2009 insurers paid out £639m for fire damage
Premier Medical Group buys Principle Medical Services
The move is part of the group's expansion in the UK
Loss adjuster opens new Reading office
Office established to handle QuestGate's growth in PI
What makes an MGA tick?
PB asked some leading industry figures about how the managing general agent model works.
Taking the pulse of PMI
With a growing population and challenges ahead for government spending Emmanuel Kenning asks what the future holds for the PMI market.
2009: stepping into the unknown
A near-catastrophic global banking collapse and the worst recession in living memory have all affected insurance broking. Andrew Tjaardstra reviews the big stories from an unprecedented year.