Insurer
E-commerce: Failing to enforce 'leaver' processes risks giving access to competitors
Brokers could be leaving their client database wide open to attack from competitors by not implementing effective staff exit strategies, according to industry experts.
E-commerce: Insurers urged not to rush into app development
Insurers have been warned against rushing to create iPhone applications (apps) for basic insurance processes as Aviva became the latest insurer to launch an app.
2010 review: A year of living cautiously
The economy grew, rival political parties unexpectedly started working together and personal lines rates even hardened, although plenty of surprises and setbacks meant that 2010 was far from plain sailing, writes Andrew Tjaardstra.
2010 round-up - Professionalism: The year of the professional
This year saw the launch of PB's and Post's Investing in the Profession campaign to promote a new era of professionalism, writes Andrew Tjaardstra.
Viewpoint: Justice for all will disappear
It is all too easy to point at the manner of Lord Young's recent departure from government as the Prime Minister's enterprise adviser to suggest that he was out of touch with the real world. Some commentators had already made the observation back in…
Focus - Broker funding: Finding your way through
With the major banks still cautious about lending, brokers are finding it tough to access funding for growth. Rachel Gordon looks at the options.
Editor's comment: Pulling together on flooding
The cost of damage caused by flooding has risen 200% over the last decade, giving insurers a nightmare to consider for the future.
News Analysis: Changing course at Aviva
Andrew Tjaardstra discusses Aviva's change in fortunes and direction since the departure of former chief executive Igal Mayer to head up the insurer's North American operations.
News Analysis - Cornwall: After the flood
Emmanuel Kenning asks how the insurance profession has responded to the floods in Cornwall.
The PB Interview - Laurent Matras: Through the storm
Laurent Matras, managing director at Groupama Insurances, tells Andrew Tjaardstra about the state of the insurance market and how he is working closely with brokers to give his firm a competitive advantage.
News analysis - Coaching: Asking the right questions
Emmanuel Kenning asks if questions rather than answers can help brokers build a successful business.
Market Watch - Construction: Building a brighter future
Emmanuel Kenning investigates the impact of the recession on the construction industry and asks sector experts if they are upbeat or downcast in their expectations for 2011.
MMA creates new South East focus
MMA Insurance has appointed Caroline Fisher to a newly-created position of development manager to cover the South East.
Oval teams up with Lorega
Oval and Lorega have launched a dedicated claims assistance service for the broker’s commercial client base.
Travel rates need sharp hike if sector is to turn profit
The travel insurance industry needs to push through rate increases of up to 30% if the sector is to return to profitability, according to travel specialist Mondial Assistance.
ECIC appoints new underwriting manager
The Electrical Contractors’ Insurance Company has announced the appointment of Agneta Desouza as underwriting manager, reporting to chief underwriting officer, Richard Forrest-Smith.
Axa UK appoints Kevin Murray as chief operating officer
Axa UK has appointed Kevin Murray as group chief operating officer reporting directly to Paul Evans, group chief executive of Axa UK. He is also a member of the Axa UK executive committee.
Rural appoints three regional development managers
Rural Insurance, the agricultural business insurance brand of UK General, has appointed three new regional development managers to work with brokers as part of a new business drive.
PB Week: Through a child's eyes
I am involved in motor fleet risk management and my aim is to prevent accidents happening to anyone who uses the roads, be it a rider, driver or pedestrian, writes Doug Jenkins, motor risk manager at QBE.
Flood insurance bills soar to £4.5bn, according to ABI
The cost of flood damage since 2000 has leapt by 200% on the previous decade according to figures released by the Association of British Insurers.
Aviva heads to Zurich for corporate risk and specialty lines MD
Zurich’s CEO for global corporate UK business David Hall has resigned to join Aviva as managing director of corporate risks and specialty lines in its UK general insurance business.
General strike called in Portugal today, as euro debt fears grow
The majority of medium-haul flights to be cancelled in Portugal tomorrow
Arag warns of difficult times ahead for claimants
Arag has warned that radical reforms to the legal aid system and civil litigation could leave many claimants in a significantly worse position.
Keychoice chooses Cunningham Lindsey as claims management partner
Keychoice Underwriting has appointed Cunningham Lindsey as its claims management partner to provide a one stop claims service to its brokers and policyholders.