Insurer
The human touch
Brokers have to retain the human touch but still embrace smart uses of new technology, explains Cathie Bruce
Compensating for compensation
Proposed changes to the way the FSCS is funded are causing concern, says Steve White
Countdown to commission disclosure
As mandatory commission disclosure rears its head again, Tony Cornell asks what effect it could have on the general insurance market
Mixed results leave brokers guessing
Insurer results paint a confusing picture of the current state of the market
Brokers could lose out as banks enter HNW
Defaqto study reveals invasion of high net worth market by banks and direct providers
Market split over tying solicitors into two-year deals before ARP abolition
Predictions of drop in rates sparks debate over signing up for long-term deals
Market moves: The show’s over
As the Olympics left London, along with the cheery and well-mannered attitude they brought to the city, so it seems that a wave of senior figures in industry decided to move on last month.
How to… sell yourself using social media
In the second of a three-part series, Insurance Age looks at how brokers can promote themselves to current and potential clients through the full range of media available. This month focuses on the advantages of social media.
Upside down
New laws will turn the rules governing how personal lines brokers deal with consumers on their head, explains Stephen Netherway
Products: Autonet adds to its commercial range
Autonet Insurance has added to its commercial insurance range with the launch of shops and commercial let insurance products.
'Crash for cash' scams have left a gaping hole outside my flat
I'm afraid there's something I have to get off my chest.
Ocaso unveils new UK boss as Kitteridge ends 23-year stint
Spanish insurer Ocaso has unveiled Tim Stemp as general manager of its UK arm following the decision of Graham Kitteridge to reduce his day-to-day involvement.
Ace to open office in Aberdeen
Ace has announced it will open an office in Aberdeen before the end of 2012 which will be its 12th branch in the UK and Ireland.
UK General agrees six new schemes as part of growth bid
UK General has signed six new commercial schemes as the insurer continues its portfolio expansion.
Arag appoints to strengthen BTE team
Arag has appointed Chris French as broker account handler in its before the event sales team.
Profits stable at Confused.com
Admiral, owner of Confused.com, has revealed the comparison site increased total revenue by 7% to £43.2m (H1 2011: £40.4m) in the first six months of 2012.
Collinson snaps up One Group to cut third-party costs
Collinson Insurance Group (CIG) has struck a deal to acquire claims and assistance handler One Group in a bid to reduce its third-party costs.
Whiplash fraudsters handed suspended sentences
Two men who made bogus claims for whiplash injuries suffered in a road traffic collision they were not even involved in have been handed suspended prison terms.
Zurich Private Clients claims team in CII success
All seven members of Zurich Private Clients’ claims team have achieved a Chartered Insurance Institute (CII) qualification.
'Crash for cash' fraud ring smashed in Liverpool
A ‘crash for cash' fraud ring which operated in South Liverpool has been smashed, saving an estimated £1m in fraudulent pay-outs.
QBE signals "new beginning" with Birmingham expansion
QBE has signalled a "new beginning" for its recently integrated team by announcing the expansion of its Birmingham office.
Axa Assistance takes intermediary chief from L&G
Axa Assistance UK has appointed Adam Smith as sales director from Legal & General Insurance (L&G) where he was head of intermediary accounts.
Action group calls for Aviva resignations
The Norwich Union Policyholders Action Group has called for the resignation of four Aviva directors in on-going pressure over performance and pay at the insurer.
Direct Line ends private equity talks ahead of float
RBS is poised to reveal details of the flotation of Direct Line in a matter of weeks having ended talks with potential private equity investors, according to reports.