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PPI complaints soar to new high

The Financial Ombudsman Service (FOS) has revealed it handled 98,632 new complaint cases for payment protection insurance (PPI) in the first six months of 2011, more than double the total of 46,275 in the previous half year.

What’s the Big Idea?

In May this year, Insurance Age teamed up with Axa Personal Lines to launch the Big Idea at Biba 2011. Broker entrants from across the UK submitted 100 words detailing what their Big Idea was and those that held the most promise have been asked to submit…

Products roundup: Blanc divorces simple from complex at Axa

Amanda Blanc’s long-awaited strategy for Axa Commercial is unveiled this month and she is confident that it is what brokers want and need from an insurer. The division of simple and complex risks certainly seems to make sense and brokers may welcome the…

After the riots

Rioting in August took the country by surprise, but the insurance industry responded well, experts say

Market moves: All the fun of the fair

Summer is traditionally the time for going on holiday. The urban legend is that September follows as the month with the highest number of resignations. People coming back have reflected, probably on a beach, that they did not enjoy their job and become…

Power hour: High on the agenda

High net worth clients are not feeling the global downturn as much as others and are placing ever greater demands on both brokers and insurers, reports Emmanuel Kenning

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