PPI complaints soar to new high
The figures for the six months to 30 June 2011 also showed a 54% increase in overall cases with 149,925 new complaints.
The data showed that in the period the FOS upheld an average of 47% of complaints in favour of consumers, compared to 53% in the second half of 2010.
The ombudsman said that the decrease in the uphold rate reflected the impact of the legal challenge brought on behalf of some high street banks earlier in the year against both the FOS and Financial Services Authority (FSA).
Signi
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact [email protected].
You are currently unable to print this content. Please contact [email protected] to find out more.
You are currently unable to copy this content. Please contact [email protected] to find out more.
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Printing this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email [email protected]
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Copying this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email [email protected]
More on Insurer
Videos/Podcasts
Insurance Covid-Cast: How has staff productivity been impacted by remote working?
For the 35th episode of Post and Insurance Age’s video series we gathered together a panel of senior insurance managers to discuss how productive staff have been since Covid-19 lockdown, and whether it has changed as restrictions have eased?
Subscribe to our daily newsletter for all the latest news
Most read
- Aon: Executive committee shuffled post-deal collapse
- How can the industry solve its talent crisis?
- Former rugby star joins Ardonagh
- Tasker to push forward with more deals
- Gallagher reports rise in brokerage revenues for H1 2021
- Aston Lark reports Ebitda and revenue growth for 2020
- Extinction Rebellion hits Lloyd’s in paint attack