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Regulators issue draft guidance on PPI products

The Financial Services Authority (FSA) and the Office of Fair Trading (OFT) have declared they are working together to prevent the problems with payment protection insurance (PPI) happening again in a new generation of products.

Video: Biba and IIB chiefs explain why they merged

In an exclusive interview with Insurance Age, Biba chief exectuive Eric Galbraith and IIB chief executive Barbara Bradshaw explain why the trade bodies have merged and what the priorities are for the new organisation.

Biba merges with IIB

The British Insurance Brokers’ Association (Biba) and the Institute of Insurance Brokers (IIB) have merged to provide one trade association and lobbying voice for general insurance brokers.

Sentiment Survey Autumn 2011

The latest Sentiment Survey indicates that dual pricing is still a concern for brokers and commercial is lagging behind personal lines in terms of rising premiums

How to… ensure scheme claims run smoothly

Members of a scheme often communicate with each other and share their experiences on all manner of subjects – including insurance. And so the well-worn saying that a claims service is the “shop window” for the insurance industry has never been truer than…

High end competition

High net worth specialist SmithGreenfield is developing routes 
to market and ways of differentiating itself in a competitive 
sector where high levels of service are expected, managing 
director Steve Smith tells Martin Friel

Market moves: welcome home

October saw a lot of business development action with insurers chasing brokers and brokers chasing clients in the static UK economy. While there were numerous appointments across the board, as seems to have been the case throughout 2012, Scotland and the…

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