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The bottom line

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Has a focus on the bottom line led to insurers and brokers in the SME sector knowing the price of everything and the value of nothing? City Slug asks

It’s been a difficult year in the SME space. Some brokers have gone to the wall, others have merged and some have sold out to competitors in a blatant cry for help. Margins are down, costs are up, and the amount of new business moving around the market is at an all-time low. In short, the pips are squeaking. These are not good times to be a commercial insurance broker and anyone who tells you differently may well have started on the Christmas sherry a bit early this year.

On the insurer side, we

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Interview: Gallagher’s Karen Greenhalgh

Karen Greenhalgh, head of broking and placement for the commercial division at Gallagher in the UK, details her route into insurance, being one of the very first recruits when the US giant entered the retail market, and following her recent promotion her vision for her new role at the consolidating behemoth.

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