Broker
Broker bites video part 3: The Great Debate
What does professionalism in broking mean to you?
The Insurance Debate: Be proud of the value you offer
Matt Green, of Idex Consulting, argues the sector needs to take more pride in the value it offers to attract talent.
MUM launches PI product for brokers
CEO Charles Manchester says the conditions are now right for such products.
The Insurance Debate: Think about the customer journey
Stephanie Smith, retail ops director at Allianz, says the industry needs to do two things to earn customers’ trust.
The Insurance Debate: Innovate to rebuild trust
Jonathan Howe, UK insurance leader at PwC says change is equally likely to be driven by new entrants to the sector as existing insurers.
Broker bites video part 2: The Great Debate
What can be done to improve the public perception of the insurance sector?
The Insurance Debate: Use tech to drive professionalism
Aviva COO Lindsey Rix says sector should embrace technology to build trust
FCA investigates how GI firms use big data
Regulator issues call for information about how retail general insurance firms use big data with a focus on how it affects customer outcomes.
A customer-driven journey to professionalism
Ex-CII president Tom Woolgrove enters the Insurance Debate.
Ross: management will not "cut its way to fixing the business"
But CEO admits there will “headcount changes” to create efficiency and “build an amazing business”.
Insurance Debate: Insurers must demonstrate value
James Daley, MD of Fairer Finance argues that the sector has a long way to go before it is truly customer-centric and seen as professional.
Broker bites video part 1: The Great Debate
Broker and insurers reveal if they think insurance will ever get to a position where it is comparable to the classic professions in the eyes of the public.
The Insurance Debate: What it means to be professional
Guest contributor Stephen Bamforth of Griffith & Armour discusses issues around what professionalism is and its benefits.
Regulatory costs and SBU income drop impact Towergate
Broker acknowledges that Manchester small business unit has been a “challenge” as regulatory costs rise to £8.8m.
The Insurance Debate goes live
Get involved and make sure your voice gets heard – will insurance really never be seen as a classic profession?
Towergate results reflect trauma, says Ross
New CEO says consolidator's focus will be on integration and infrastructure going forward.
Towergate posts £5.5m ebitda loss for third quarter of 2015
Adjusted ebitda falls 50% for the three month period.
A-Plan's turnover rises 10% to £67.4m
Ebitda also increases by 9% to £24.7m for the year to the end of February 2015.
Broking Break: Your Top Five of the week
As always fraud was a popular topic. But what were our other most read stories of this week? This is your chance to catch up.
Quizzical questions: 20 November 2015
Test your knowledge of the week's news with our topical news quiz.
Broker Apprentice: Nervous energy for a daunting challenge
Michael Lawrence, personal lines director at LV, shares his thoughts on the first challenge as the apprentices went wombling in Wimbledon.
Brightside’s chief risk officer to exit
Graham Johnston is heading to Thistle.
Broker boss cleared of death by careless driving
Broker Sean McClarron found not guilty of causing the death of a motorcyclist.
Lawshield talks on add-ons
Lawshield MD Ken Specter tackles the issues faced by brokers when adding ancillary products.